
Darrell Waltrip Honda
Franklin, TN
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786 Reviews of Darrell Waltrip Honda
Vincent was professional and kept me informed during the servicing of the car. He was knowledgeable and friendly. This was my first service and I was pleased with the efficient process. servicing of the car. He was knowledgeable and friendly. This was my first service and I was pleased with the efficient process. More
Excellent service, both timely and minimal people waiting, providing the necessary social distancing necessary. Such professionals! Kwame, thank you! As always, my wait time was minimal. waiting, providing the necessary social distancing necessary. Such professionals! Kwame, thank you! As always, my wait time was minimal. More
Well organized set up for maintenance. Team work is clearly visible and technically competent. The on site rental is a great benefit for the customer so you can get on with your business and not sit o clearly visible and technically competent. The on site rental is a great benefit for the customer so you can get on with your business and not sit on a waiting room. More
I have worked with Darrell Waltrip Honda now for the past 20 years and have bought almost all my family's cars with them. This past weekend I came home with another great car and again it was a good experien 20 years and have bought almost all my family's cars with them. This past weekend I came home with another great car and again it was a good experience. Greg Schmidt, my salesman, has been there for over 30 yrs and I trust him whenever I go to DW. He took the time to answer my questions and give me the best information I needed to pick out the right car. I never felt pressured and left with a CRV feeling very happy with my decision. Also felt comfortable being at the store in person for everyone was wearing masks. I definitely recommend anyone looking for a Honda to go to DW and make sure you ask for Greg! More
Service was great. My contact person, Jordan, was very informative and polite. I was a little disappointed by the cost of the repair as we just spent $4000 back in the spring. informative and polite. I was a little disappointed by the cost of the repair as we just spent $4000 back in the spring. More
Excellent service department as always! Very professional & timely. I just gave 4 stars instead of 4 bc there were at least 10 people in the waiting area & a lot without masks. Why does this dealership not h & timely. I just gave 4 stars instead of 4 bc there were at least 10 people in the waiting area & a lot without masks. Why does this dealership not have mask requirements? I did see the picnic table which was occupied. Also, did not care to be approached by 2 different people asking me to upgrade my car after I told the 1st one not interested. More
This is my favorite Honda dealership. The care for my Honda and the service I receive from the staff is top shelf. This is my third lease of a Honda Accord from this dealership. My leasing specialist h Honda and the service I receive from the staff is top shelf. This is my third lease of a Honda Accord from this dealership. My leasing specialist has over 30 years in the business and he is also a wonderful person. Branden, my service representative, always greets me by name and has a very pleasing personality. He takes care of my service needs in an efficient and attentive manner. This dealership is very clean, practicing safety guidelines and is well maintained. More