Darrell Waltrip Honda

They got my money. Some how managed to tell me that they gave me the TrueCar price but still charged me MSRP. Discovered that fact later after purchase. Added options (door guards) was a nightmare and very gave me the TrueCar price but still charged me MSRP. Discovered that fact later after purchase. Added options (door guards) was a nightmare and very delayed. Finally had to ask for refund on that over-priced option. Took weeks to get refund. I won't be back, and I won't ever take my passport there for service More

I have used their services exclusively since 2011. Very professional and customer focused. Service Advisor, Kwame Okraku, always remembers my preferences and great at making recommendation with my best in professional and customer focused. Service Advisor, Kwame Okraku, always remembers my preferences and great at making recommendation with my best interest in mind. More

I always get excellent service here. The prices are very reasonable and the staff is exceptional, especially Kwame and Derek. Wait times are also reasonable reasonable and the staff is exceptional, especially Kwame and Derek. Wait times are also reasonable More

The service was fine. Kelly and John were friendly and helpful. Car was in the shop for a recall and to have the navigation system updated. Honda offers a complimentary update on navigation system if you helpful. Car was in the shop for a recall and to have the navigation system updated. Honda offers a complimentary update on navigation system if you do it yourself, if the dealership does it the cost is almost $175.00. Although, I was told ahead of time what it would cost to do this service, I feel Honda should offer it for free through their dealerships. More

I worked with Jerry Robinson in Service, and he was great. He was fast and efficient, and he had a welcomed professional attitude. High marks all around. great. He was fast and efficient, and he had a welcomed professional attitude. High marks all around. More

I've been coming to Waltrip for many years. My service advisor, Jordan Tawfeek, is the best I've ever had at this dealership, and probably, at all dealerships with which I've dealt in the countless years advisor, Jordan Tawfeek, is the best I've ever had at this dealership, and probably, at all dealerships with which I've dealt in the countless years I've had my cars serviced. He represents the dealership very well, and for sure, I'm confident of this word being the truth in an industry known for untruths. David Needham in Sales, and Jordan in service is an unbeatable team. More

Excellent experience with DWH. Made an appointment, Josh and team were right on time, addressed the issue with my Odyssey and I was out the door with the same confidence I've had with Honda and DWH over th and team were right on time, addressed the issue with my Odyssey and I was out the door with the same confidence I've had with Honda and DWH over the last 4 vehicles I've purchased from them. More

First time at this dealer was impressed with courtesy cleanliness and service. Jordan Nash was a great rep for this company. Will definitely come back. cleanliness and service. Jordan Nash was a great rep for this company. Will definitely come back. More

Mina Mina, Jimmy Harris and Mai did a great job. We were happy with the price and their service. We would highly recommend these guys. happy with the price and their service. We would highly recommend these guys. More

Vincent did a great job getting me in and out . He explained everything and was always helpful. I have been buying from Darrell for years and am always satisfied with their service. explained everything and was always helpful. I have been buying from Darrell for years and am always satisfied with their service. More