Dave Smith Motors

Painless If you want to keep it simple, buy from Dave Smith Motors. Do your research online, build the vehicle you want, contact DSM, be assigned a salesperson If you want to keep it simple, buy from Dave Smith Motors. Do your research online, build the vehicle you want, contact DSM, be assigned a salesperson, see what they have in stock that is the same or similar to your build, get your financing in order, decide what accessories you may or may not want to purchase, arrange a pick up date. If out of the area, fly into Spokane, DSM will pick you up and take you to Kellog, ID. Be amazed at new vehicles parked in every corner of town. Your sales person will walk you through the paperwork, go review the vehicle and meet with the sales manager. Hop in your new ride and drive it home. Try to go during the week, weekends can be very busy. More

Top Shelf, Trustworthy, and Knowledgable I had a fantastic experience with Dave Smith Motors. I will always come back and recommend this dealership. Clyde the Sales Consultant really knew I had a fantastic experience with Dave Smith Motors. I will always come back and recommend this dealership. Clyde the Sales Consultant really knew the Dodge Ram and really tried and succeeded by giving me best deal around. He was patient with my many questions, and follow up questions after the sale. Harris Lane impressed me with his timeliness, finance knowledge, and timely communicated with me from a distance. This dealership has gained a trusted and confident customer with me. I will always go back to them first thing in the future. Thank you Dave Smith! More

Great car buying experience We recently purchased a new Dodge Durango from Dave smith motors and couldn't be happier with our experience. After a few days on the phone picking th We recently purchased a new Dodge Durango from Dave smith motors and couldn't be happier with our experience. After a few days on the phone picking the perfect car for our family Al our salesman made sure everything was in order before we made our 2000 mile drive to pick up our new car! Some called us crazy for going so far to get something we could have gotten 20 miles from home but we were so happy with the way we were treated and the deal we were getting from Dave smith we knew it was the best choice! Even on the busy Labor Day weekend we arrived to pick it up we were taken care quickly and even enjoyed their BBQ lunch! Overall a great car buying experience and we will defiantly be coming back again! More

Great Dealership, good follow up Have purchased four vehicles from Dave Smith, always easy to deal with. Had a recall on the last vehicle, cooperated with me getting it done and also Have purchased four vehicles from Dave Smith, always easy to deal with. Had a recall on the last vehicle, cooperated with me getting it done and also had their bodyshop do a small job on another vehicle I did not purchase from them, Always impressed More

Knowledgable, responsive, no nonsense and best deal. My fourth truck from Kellog dealership. Very responsive, knowledgable and straignt talking sales folks. Every salesman I've dealt with over the year My fourth truck from Kellog dealership. Very responsive, knowledgable and straignt talking sales folks. Every salesman I've dealt with over the years was no-nonsense and very helpful. Clint was a pleasure to work with, very helpful and thoroughly knows his Dodge trucks. Truck was ready when we got there and left within 3 hours. Thanks again Clint! Daryl & Vicki More

Unbelievably accommodating people I was driving on a Saturday on my way from Montana to northern Idaho when my driver side window exploded. I called Dave Smith knowing I could have the I was driving on a Saturday on my way from Montana to northern Idaho when my driver side window exploded. I called Dave Smith knowing I could have them order it and get it in my way home. They had one in stock and had me stop over that day and got it installed. This was prior to me telling them that I had purchased this vehicle from them. They didn't care. This whole time I was unaware of what I would pay but was expecting it to be pretty expensive due to my situation and it was a Saturday. They finished up in about an hour and when I got my bill it was way less than expected. They were 100% professional and awesome to deal with. More

They forget who you are once the deal is done! Ive purchased 3 vehicles through Dave Smith Motors. The first two, no problems. The last one we had issues. We drove 6 hrs to the dealership from Cent Ive purchased 3 vehicles through Dave Smith Motors. The first two, no problems. The last one we had issues. We drove 6 hrs to the dealership from Central Oregon. Spent the night and told the sales associates we would be at the dealership between 9 and 9:30. He made it clear the vehicle would be ready as would all the paper work. NOT. The vehicle wasn't ready and neither was the paper work. It took 5 hours to take delivery. There were warranty issue with the paint that we were assured would be taken care of. The client relationship person, Sherry Quick promised to be of assistance if needed. She did take one call and promised to call back. Since then she hasn't responded to emails nor phone calls. The proof of good service is not what the dealership will do for you during the sale. Its what they will do after the deal is done. Promises are cheap. Actions speak louder. For me this dealership is big on promises, shallow on actions and follow through. More

Above and beyond the call of duty getting me financed! I have less than desirable credit so I knew my chances of getting financed was slim to none but the employees at Dave Smiths worked hard and got me fi I have less than desirable credit so I knew my chances of getting financed was slim to none but the employees at Dave Smiths worked hard and got me financed! I didn't even have all the down payment but they gave me an extra two weeks to get the rest! Excellent! I got the car of my dreams and as I pay it off it will improve my credit rating. Very, very happy with Dave Smith Auto. More

Horrible customer service It was impossible for anyone to call me back, on hold for hours. I didn't receive all the correct paperwork on my extended warranty. And it literally It was impossible for anyone to call me back, on hold for hours. I didn't receive all the correct paperwork on my extended warranty. And it literally took months to get my second key sent to me. After repeated unanswered calls by them & leaving several messages. They only seem to care about selling you the car & ignoring you after. Never again will I deal with them. Absolutely terrible, very frustrating. More

Fast, accurate, low-cost as well Drew Werner is a first-rate competent sales person who knows his inventory his service department and his accessory Department. Over the phone, I was Drew Werner is a first-rate competent sales person who knows his inventory his service department and his accessory Department. Over the phone, I was able to select a Ram mega cab within my price range with many of my accessories already in the truck. I was able to add a grill guard spray bed automatic passenger step and clear coat treatment using Ryan Buck from the accessory area. This went seamlessly and was done 72 hours later when I came to town and picked up the truck. I credit my salesman in making this work for me. Further He contacted one of the managers who is able to negotiate and extremely fair price for my well-cared-for trade-in. The Valley of the trade-in cemented the deal and this was done sight unseen. When I delivered my trade in they agreed with the condition of the truck that I traded and we had a good to go deal. Dave Smith Motors is a first-class dealership with a lot of good people who have worked there for a lot of years, the experience shows. My closing went well and I was able to get a 2.99%loan that they fully arranged with one of numerous banks that they deal with. Mitch enclosing is a wonderful fellow and should be credited with keeping the experience seamless. I was out the door within a couple of hours of my arrival to pick up the new vehicle. All with many thanks to Drew my salesperson and the great people that listen to me and got things right the first time. Sweet! More