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Dave Smith Nissan - Service Center
Spokane Valley, WA
416 Reviews
416 Reviews of Dave Smith Nissan - Service Center
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November 25, 2020
Went the extra mile to service vehicle right. And double checked with me to confirm aftermarket fit and application rather than just trying to kinda make it work. And didn’t charge me when part didn’t fit r checked with me to confirm aftermarket fit and application rather than just trying to kinda make it work. And didn’t charge me when part didn’t fit right and put everything back to original! More
by RICHW-W
Verified CustomerEmployees Worked With
Logan Davis
Helpful November 23, 2020
Used their service dept. They were excellent and dealt with my warranty company and kept me appraised of the process. My warranty company was dragging their feet but even so, Danny was always super patien with my warranty company and kept me appraised of the process. My warranty company was dragging their feet but even so, Danny was always super patient and friendly. They replaced my transmission quickly. Very happy with their customer service and how quickly they got the work done. Highly recommend and will be using them in the future. More
by Sheresaj88
Employees Worked With
Danny Thomas
November 20, 2020
Fast and transparent , friendly and easy to make an appointment, definitely recommend this place . Especially if you are that kind and of people who can’t wait too long for get an service schedule appointment, definitely recommend this place . Especially if you are that kind and of people who can’t wait too long for get an service schedule More
by The Z
Employees Worked With
Curt Kruse, Logan Davis, Danny Thomas
November 20, 2020
Very fast service was wonderful thank you the waiting area was wonderful also and I am happy for going there and getting my Parts replaced area was wonderful also and I am happy for going there and getting my Parts replaced More
by robertmouse
Employees Worked With
Curt Kruse, Logan Davis, Danny Thomas
November 20, 2020
The service personnel was fine. The problem I have is that we bought a brand new Armada from you in 2017, and already one of the climate controlled seats went out. Since we had driven over 30,000 miles, that we bought a brand new Armada from you in 2017, and already one of the climate controlled seats went out. Since we had driven over 30,000 miles, this was no longer covered under warranty. It is bad business for you to not cover a part that should have never gone out in 3 years time. I refuse to pay $1200 for a part that should have lasted at least another 7 years. Then to charge me nearly $150 just to diagnose the problem is ridiculous. Very disappointed. More
by SCOTT.CARVER
Employees Worked With
Danny Thomas
November 16, 2020
Only dealt with service dept. Scheduling was a nightmare. was told on two occasions they would check with parts and call back. Never got a call was told on two occasions they would check with parts and call back. Never got a call More
by declined0
Employees Worked With
Jen Sudol
November 15, 2020
They’re the best. I’m happy with the service and the support. The people there make me feel they care. They keep the place clean and I feel they’re doing all they can to keep us safe during this COVID p support. The people there make me feel they care. They keep the place clean and I feel they’re doing all they can to keep us safe during this COVID pandemic. More
by RVMAMA3
Employees Worked With
Curt Kruse, Logan Davis, Danny Thomas
November 15, 2020
Dave Smith Nissan has always provided great customer service and has never been pushy about service needed for my vehicle. I do not dread taking my car in, which is saying something big. service and has never been pushy about service needed for my vehicle. I do not dread taking my car in, which is saying something big. More
by Trishw
Employees Worked With
Jared Smith
November 15, 2020
Great job Service! You always do an outstanding job. You also have the best prices from batteries to tires. Keep up the great work. Thanks You also have the best prices from batteries to tires. Keep up the great work. Thanks More
by RPMVBOSTON
Employees Worked With
Curt Kruse, Logan Davis, Danny Thomas
November 13, 2020
Great service! The technician did a great job getting my truck running without unnecessary additional costs. Friendly and helpful office staff as well. Great team to work with. Truck is running without any truck running without unnecessary additional costs. Friendly and helpful office staff as well. Great team to work with. Truck is running without any issues. Very happy customer. Will be the only place I take my Nissan for repairs now. More
by cty33989
Employees Worked With
Jennifer in service, auto technician that performed service (don't know his name)
