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Davis Acura - Service Center

Langhorne, PA

4.7
1,812 Reviews

1,812 Reviews of Davis Acura - Service Center

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November 15, 2021

Too hard to reach a service rep on the phone. Too often rolls to schedulers. You leave a message wirh scheduler, but calls are often not returned. Also, online service booking has confusing questions that More

by ejb 2017 RDX
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew. Bob Diaz no longer there. Did not work w/ Chris this time.
Nov 15, 2021 -

Davis Acura responded

I will go over all of this with our Service manager! Thank you so much for the feedback so we can try to better our customer experience!

November 12, 2021

Davis service is always on target as to professionalism and value. Service is timely and work done is clearly explained at the end of the service. Thank you. More

by ALOZELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Diaz
Nov 12, 2021 -

Davis Acura responded

We certainly try our best! Thank you for the kind words!

November 12, 2021

Fast service, pleasant people. Never a problem at anytime. Very happy with every appointment I had . More

by CYNTHIA.ZECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Davis Acura responded

Thank you Cynthia!

November 12, 2021

Everything went well. The staff was knowledgeable, courteous and kept me informed about the work being done on my car. More

by LGENTILUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jason thomas, Bob Diaz
Nov 12, 2021 -

Davis Acura responded

Thank you!

November 12, 2021

Very efficient and customer focused I travel from ft Washington just for your service. Thanks More

by Yanofskm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Diaz
Nov 15, 2021 -

Davis Acura responded

Thank you for the 5 stars!

November 12, 2021

The service was good and prompt. Helpful staff and very clean waiting area areaarea area More

by Vlito99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Davis Acura responded

Thank You, we look forward to assisting you again!

November 10, 2021

Chris in service was extremely helpful with my recent visit. He went beyond the normal call of duty in helping me with getting my State Inspection done. More

by BACKUS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Davis Acura responded

Thank you, Chris is one of the best!

November 10, 2021

Failed my inspection for aftermarket lights that Acura Davis sold me the car with them installed. More

by SWADE896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Eberhardt
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2021

Davis Acura was very efficient and timely. I went in for a oil change, tire rotation and AWD differential fluid change. I was given a vehicle condition report card after a quick inspection. The repairs were More

by sheldongibbs
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Davis Acura responded

Thank you Sheldon!

November 10, 2021

Everyone was kind, courteous and efficient. The representative called prior to beginning service and upon completion to verify all work had been completed. More

by LWIZMAN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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