Daytona Toyota

Great service for my battery warranty and coming in without an appointment Karen Shank is wonderful always pleasant and truly is striving for customer service without an appointment Karen Shank is wonderful always pleasant and truly is striving for customer service More

Kiki was such a great help! She made the purchase smooth and easy! She even went through every feature on the vehicle! She made the purchase smooth and easy! She even went through every feature on the vehicle! More

Didn’t feel pressured, knowledgeable employees, helpful. Pleasant experience. Would definitely buy another car from them. Pleasant experience. Would definitely buy another car from them. More

My service tech, Thomas was helpful, polite and answered all my questions. He apologized for the extended to register due computer issues.. all my questions. He apologized for the extended to register due computer issues.. More

Fast service on first visit. Friendly service advisor. In and out in less time than quoted. Friendly service advisor. In and out in less time than quoted. More

Quick and easy process ordered truck and went to pick it up. Clean easy quick up. Clean easy quick More

Rad was very helpful in all ways, including an explanation of recommendations for work to be done and the cost. The time taken for the work to be done was even shorter than he anticipated. He al explanation of recommendations for work to be done and the cost. The time taken for the work to be done was even shorter than he anticipated. He also made it easier to pay our bill and parked our car where we didn't have to walk very far since my husband uses a walker. More

I tried to make an appointment at Toyota in Daytona on two separate occasions online. The first time I called to confirm they said they didn’t have an appointment for me. I decided to give them a second c two separate occasions online. The first time I called to confirm they said they didn’t have an appointment for me. I decided to give them a second chance and I called the service department and got an answering machine I left my information And I received text messages back stating that I had an appointment on a Saturday morning and they would give me a courtesy loaner car. When I arrived they did not have an appointment for me but John Murray went above and beyond to get my car in for service and get me a courtesy car. He also looked up to find out that I had an extended warranty on my car and that I only had to pay a deductible. I appreciated That he looked into my extended warranty and they had my car ready the next day. I will definitely go back to Daytona Toyota. And I will definitely be calling John Murray as my contact. More

Staff are Always friendly and attentive. The waiting room is clean and has the updated service board. Price seems competitive with other dealerships The waiting room is clean and has the updated service board. Price seems competitive with other dealerships More

The oil filter was never changed you have to remove the skid plate to get to the filter and the skid plate was still covered in dirt with no sign of finger prints on it or on the filter housing. The oil ap skid plate to get to the filter and the skid plate was still covered in dirt with no sign of finger prints on it or on the filter housing. The oil appeared to be dirty.After I changed the oil and filter my self it is now clear .This is my third Tundra. And I keep them for 10 to 12 years doing the oil changes my self .with not one issue with any of them . That why it is so important to me keep up with oil and filter changes.It appears you have at least one Technician who thinks he cut corners and no one will notice maybe he needs to find something else to do. I have photos and receipts if you would like me to forward them.I would appreciate a response to this matter.My vehicle was serviced on 9/1/22 customer #177276 invoice # TOCS146875 More