Daytona Toyota

Michael was extremely helpful on the phone day prior to coming in. He called several times with different options. When I called and said I was purchasing he said he’d have as much done as possible so I w coming in. He called several times with different options. When I called and said I was purchasing he said he’d have as much done as possible so I wouldn’t have as long a wait. Very pleasant young man not pushy. I will call him again if I need anything More

I was treated by the upmost courtesy and the service was prompt. I like the quiet area waiting room and the coffee plus snacks was a bonus for my early morning appointment! prompt. I like the quiet area waiting room and the coffee plus snacks was a bonus for my early morning appointment! More

5000 mile check up. Pulled right in and was finished fast. they provided a list of what was done to my van. the good about the work on the van. service agent made me fee Pulled right in and was finished fast. they provided a list of what was done to my van. the good about the work on the van. service agent made me feel More

My sales rep was great. The management and dealership were not. I sent out bids to several different dealerships to provide best pricing on like 4 Runners. I chose the 4 Runner at this dealsership and ac were not. I sent out bids to several different dealerships to provide best pricing on like 4 Runners. I chose the 4 Runner at this dealsership and actually canceled a deposit I put down on another vehicle. After agreeing upon a total OTD price, I was told that they forgot to add in the amount I owed on my trade ($2,000). This was their mistake and they wouldn’t budge on pricing or increasing the value of my trade, which they got for a really low trade. I drove an hour and a half and had my young daughter with me only to find out upon arrival that the “final” price of the vehicle did not include the certification fee. This was misleading and not how any of the other dealerships worked. This was the difference in the agreed upon price, not what I owed on my trade. This is why used car salesman get a bad rap. I am very sorry that I didn’t end up going with one of the other dealerships that were fair and transparent in the process. If it wasn’t for me canceling my other deposit, having my daughter with me and honestly not having another free weekend in the near future to figure this out I would have walked away from this dealership and Toyota. I traded in a 2015 Toyota Highlander and I question why I was loyal to Toyota because I don’t feel like I was treated with respect at all. My boyfriend was with me and was also in the market for either a 4 Runner or Land Cruiser and has officially changed his course after this experience. I hope this review doesn’t penalize Paul Ponte, because he was great and honestly understood my frustrations but his hands were tied by the used car Manager, Jimmy. He could use some customer service training. I’m going to file a complaint with autotrader and the BBB against this dealership for false advertisement and not honoring their advertised price. BTW, I paid the advertised price. I didn’t negotiate down and they still added on the $1,000 fee. They were supposed to give me $17k for my trade but upon arrival it was only $16k. I repeatedly asked for numbers so I could do the math myself to figure out how much I needed to put down. I wasn’t given clear numbers until I arrived. Also, they messed up my financing and i ending up financing more than I wanted to. I was just so ready for the whole thing to be over I just left with the mistake. But now my payment is more than I was hoping. This wasted a whole Sunday for me, my daughter, her dad and Paul (who came in on his day off). I can’t get that time back. More

I was very pleased with the quality of work that your collision center did to my truck. I would recommend Daytona Toyota anybody who needs work done. collision center did to my truck. I would recommend Daytona Toyota anybody who needs work done. More

Oil change and rotate tires Hot dog was good A little Oil change and rotate tires Hot dog was good A little disappointed, no popcorn Chips and cheese were good Scott was very kind and courteous W Oil change and rotate tires Hot dog was good A little disappointed, no popcorn Chips and cheese were good Scott was very kind and courteous Would have had 5 stars if you had popcorn More

I enjoyed working with Frank. I felt comfortable talking to him and he never made me feel rushed or pushed into a model I didn’t want. After multiple test drives and a long day he was still happy to assist to him and he never made me feel rushed or pushed into a model I didn’t want. After multiple test drives and a long day he was still happy to assist with a smile. More

I felt with Tanya in the service department and she was very happy to help with my car drop off. She called when it was ready for pickup and was very helpful when I received my car , the service was perfec very happy to help with my car drop off. She called when it was ready for pickup and was very helpful when I received my car , the service was perfect. More

Loving Big Red I’ve been on the hunt for an SUV for a while now before our baby comes. I saw a red 4Runner online that was a 2019 for a really great price. So, with I’ve been on the hunt for an SUV for a while now before our baby comes. I saw a red 4Runner online that was a 2019 for a really great price. So, with pretty easy contact to Sheila my sales lady not even five days later, because I was on vacation they held the vehicle for me with no issues. Went to go pick it up and there’s was a little miscommunication, so the next day they hand delivered the vehicle. It’s so perfect and honestly it was easiest car buying experience of my life. More

Thank you goes out to Mike Coombs and Daytona Toyota for making the car buying process so easy. I love my new Camry this is our second vehicle purchase and both experiences were awesome. making the car buying process so easy. I love my new Camry this is our second vehicle purchase and both experiences were awesome. More