Back

Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,587 Reviews

6,587 Reviews of Daytona Toyota - Service Center

Sort by
August 09, 2025

Emily is great, I have been going over there for the last 3 years and she has been always pleasant. More

by vejoset
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Excellent/ friendly service. Scheduling is very easy with your advisor assigned at that time. My advisor kept me informed of my RAV’s progress. Checkout was equally as easy. More

by csteinmann8760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda?
August 04, 2025

Krystal Gonzalez was my service advisor and was outstanding! She put my brake pads on order for the recall and got my 4Runner right into work when scheduled, so it was completed very quickly. I app More

by DEVILDOGEPPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gonzalez
Aug 04, 2025 -

Daytona Toyota responded

Thanks for the fantastic review! We’re thrilled to hear Krystal took such great care of you, from ordering your brake pads to getting your 4Runner serviced quickly. We’ll be here with the same outstanding service whenever you need us next.

August 04, 2025

Service writer was rude. I arrived a little early and she said no way to get done earlier they had 96 cars to do and I’d just have to wait. More

by willowc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen desk 1
Aug 05, 2025 -

Daytona Toyota responded

We’re sorry to hear about your experience and appreciate you sharing your feedback. We strive to provide excellent service to every customer, and we regret if that was not reflected during your visit. Please feel free to reach out to Aaron Garcia at aaron.garcia@daytonatoyota.com so we can better understand and improve your experience next time.

August 04, 2025

Excellent customer service! Karen Shank at the Service Desk was so helpful and knowledgeable; she was a pleasure to work with! More

by zoebozeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Aug 05, 2025 -

Daytona Toyota responded

Thank you for the wonderful feedback! Karen is delighted to hear she made your experience enjoyable and helpful. We’re grateful for your kind words!

August 03, 2025

My appointment was made with "John" @ noon, I am their at 11:55, as he is eating pizza he tells me that I need to see "Rad" now, It took an hour and a half for an oil change, how would you rate this experien More

by jrjrorlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Daytona Toyota responded

We’re sorry to hear about your recent visit and the frustration it caused. Waiting longer than expected, especially after being redirected at check-in, is not the experience we want for our guests. Please reach out to Aaron Garcia at aaron.garcia@daytonatoyota.com so we can better understand what happened and work on making things right for you.

August 03, 2025

They have , for me anyway stood behind their Toyotas I’ve purchased and honored the lifetime oil changes at 5k miles even though technically I could push my truck further but choose not to. More

by bllwinchester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Shank has been my most recent AD
Aug 04, 2025 -

Daytona Toyota responded

We appreciate the 5 stars! It’s great to hear that our team has stood behind your Toyotas and that you’re taking advantage of those lifetime oil changes. Thank you for trusting us with your truck. We’ll be ready whenever you’re due for your next visit.

August 03, 2025

Opened at 7am on dot. Changed oil and tire rotation .45 minutes out the door. More

by mulcahy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Daytona Toyota responded

Thanks for the great review! We’re happy to hear you were in and out so quickly for your oil change and tire rotation. Starting the day on time and keeping things efficient is exactly what we aim for, and we are glad we could deliver that for you.

August 02, 2025

Steve Robinson is my service consultant. He is always very helpful and friendly.. The waiting area is clean and comfortable. More

by princessofpb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Daytona Toyota responded

Thanks for sharing this great feedback! It’s awesome to hear that Steve consistently provides helpful and friendly service. We’re also glad you enjoyed the clean, comfortable waiting area while we worked on your vehicle.

August 01, 2025

Wait for 25000 ml service 2,5 hours but when I dropped car advisor told me 1,5 hrs More

by vgolesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Otero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Daytona Toyota responded

We’re sorry to hear about the long wait during your 25,000-mile service. We understand how frustrating it can be when the expected time doesn’t match the experience. Please reach out to our service team so we can review what happened and work on improving this for your next visit.

1
...