Daytona Toyota - Service Center

My first service at your dealership started poorly and then got very good. First the bad: Why bother having an interactive website if you are not going to use it? I registered to make the service and then got very good. First the bad: Why bother having an interactive website if you are not going to use it? I registered to make the service and never heard back. Then I went back in and left you a terrible review and a request to call me back. Again, no response. I then called to make an appointment and got right in. Now the good - Michelle did an excellent job at the service desk. She said my oil change would take about an hour, and that was just about what it took. Nice job. Get a better handle on your web response. It is terrible. And, Michele's name is not even listed as a service advisor, another indicator that nobody has a handle on your web site. I wonder if you handle sales leads that poorly? Probably not. Frank Rosinsky More

My truck was in the shop for almost two months. They didn’t order all the parts they needed to fix my truck initially, so they had to order more parts which made the wait time longer. I got my truc They didn’t order all the parts they needed to fix my truck initially, so they had to order more parts which made the wait time longer. I got my truck back and it’s still not fixed. It has a horrible wobble and something is wrong with my steering as it is harder to turn the wheel than it should be. If I had to do it all over again, I would pick another shop More

Hector Centeno really helped me out with my car issue. My rear wheel had had the wheel barring replaced a few weeks before at Sarasota Toyota and they had apparently forgot to tighten the lug nuts on the My rear wheel had had the wheel barring replaced a few weeks before at Sarasota Toyota and they had apparently forgot to tighten the lug nuts on the tire. During my trip to Daytona it totally loosened on the highway and Hector was kind enough to discover this and make sure all my tires were secure. More

Good service reps, almost a 2 hr wait for a routine oil change and inspection which is long for a scheduled change otherwise all went well. change and inspection which is long for a scheduled change otherwise all went well. More

Prompt fast intake and service. Friendly service staff. Easy to access the maintenance area. They took time to put mats in my car to protect my flooring. Friendly service staff. Easy to access the maintenance area. They took time to put mats in my car to protect my flooring. More

The computer follow up with us was good. they contacted us with update numerous times . they contacted us with update numerous times . More

Easy in. Easy out. Good explanation of problem with brakes. It was a very good experience. Easy out. Good explanation of problem with brakes. It was a very good experience. More

Very smooth purchase experience. We drove over 5 hours to make this purchase and would absolutely make the drive again for future purchases. We drove over 5 hours to make this purchase and would absolutely make the drive again for future purchases. More

Steve Robinson & Arron went above & beyond helping me. Great customer service support. Austin ( cashier) was also very polite & helpful. Personally have been using Toyota service dept since 2003. Since J Great customer service support. Austin ( cashier) was also very polite & helpful. Personally have been using Toyota service dept since 2003. Since Jackie Purdey passing Steve is the 1st agent that treats me like Jackie had in the past. More

Great service department which always goes the extra mile to get things correct. While my vehicle is in fir service I am always kept up to date notices... to get things correct. While my vehicle is in fir service I am always kept up to date notices... More