Daytona Toyota - Service Center

Poor customer service. We were not notified of serious condition of front tire prior to checking out. Received false information about the condition of the car. Will not be We were not notified of serious condition of front tire prior to checking out. Received false information about the condition of the car. Will not be returning to this dealership. More

The reps were very nice, prompt and helpful. Very comfortable in the lounge area until I was notified that the work on my vehicle was completed. Always enjoy the prompt service and courteous tre Very comfortable in the lounge area until I was notified that the work on my vehicle was completed. Always enjoy the prompt service and courteous treatment by all the reps. More

My service advisor Karen Shank is excellent. It is easy to schedule an appointment with her. It is easy to schedule an appointment with her. More

Great Customer Service and help to get my vehicle ready on vacation trip. So thankful Thomas explained everything. on vacation trip. So thankful Thomas explained everything. More

Always very friendly, gets me in and out of there in a timely manner, which is most important to me with my busy schedule!! timely manner, which is most important to me with my busy schedule!! More

Good service, but too expensive, $1000+ for a water pump replacement? I think that next time I will try other option. replacement? I think that next time I will try other option. More

Last minute early morning needed battery urgent. Steve Robinson made it happen. Took the stress out. As I was leaving on a trip. Great service!!! Steve Robinson made it happen. Took the stress out. As I was leaving on a trip. Great service!!! More

Very friendly but the donut tire could have been cleaned before returned to the trunk . before returned to the trunk . More

If you have a lifetime power train warranty with the dealership you had better be aware of the fine print otherwise they’ll act like they have no idea about it. It requires that you bring your vehicle i dealership you had better be aware of the fine print otherwise they’ll act like they have no idea about it. It requires that you bring your vehicle in for an inspection once every 5 years within 60 days of the vehicles in service date. Don’t let the service advisor try and convince you that you don’t need it. Bring a copy of your agreement with you, and ask for a manager if they don’t do this free inspection, and mark it on your paperwork. 3 different employees all acted like they had no clue what I was talking about, and tried insisting that I didn’t need it! Don’t accept that answer. Be firm, but polite. Ask for the manager if your service advisor doesn’t schedule the free inspection. It’s not the same as the 40-point inspection they do when you bring your vehicle in for service. Oh and that 40-point inspection they do, it’s a joke. In my experience, they seem to just automatically mark everything as pass unless the vehicle is at a certain mileage for recommended service. I know they didn’t measure the tread depth on all 4 of my tires either, because if they had they’d have realized that one of the tires were brand new, and it’s tread was not the same as the other 3 original tires. Heck, had they actually done that 40 point inspection maybe they’d have even noticed that my wiper blades badly needed to be replaced. But since they seem to only go by your vehicle’s mileage..they passed it , not once, or twice, but 3 different times! If you bring your vehicle in for service, don’t be afraid to seek out a 2nd opinion before you hand over your hard earned money if they claim your vehicle needs work. Just because they say you need something doesn’t make it true. More

I have had excellent service from Steve each time I needed it. Would always come to him needed it. Would always come to him More