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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,556 Reviews

6,555 Reviews of Daytona Toyota - Service Center

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March 24, 2023

Outstanding customer service. In the past it has been questionable but this time it was on point. Thank you. I have been a customer for many years and can definitely tell the diff More

by BrittanyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Daytona Toyota responded

Awesome to hear that our customer service team has continued to improve! We appreciate you sticking with us and providing us with this feedback!

March 24, 2023

The service was fast. It Took less than 1 hour.waited in the waiting room.Thank you again! More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Daytona Toyota responded

Glad we were able to get you in and out quickly! Thanks for taking the time to review your experience!

March 24, 2023

Very good service and pleasant people,was good waiting area,have no complaints.very satisfied More

by CWLCWL17@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Daytona Toyota responded

Thanks for the 5-star rating! Glad to hear you were happy with your service experience. We hope you'll think of us the next time you need maintenance or repair!

March 23, 2023

Responsive and responsible. Angel is great to work with. Honest and reliable. Clean waiting space with amenities. More

by MarkT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Daytona Toyota responded

Always happy to provide trusted Toyota service! We hope to assist you again in the future!

March 23, 2023

Angel does a great job taking care of the needs of our two toyota vehicles More

by JRIECKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Daytona Toyota responded

Awesome to hear you had a stellar service experience!

March 22, 2023

I Always experience professional and courtesy interaction with staff. Customer areas are always clean and comfortable. More

by Ormond Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Daytona Toyota responded

Thanks for reviewing us and giving us a 5-star rating, Ormond. We're pleased to learn that our team continues to be good at what they do!

March 22, 2023

The dealership seems fine but the repair center has issues with quality control and inspections before attempting to return the car to the owner. More

by yaroeb
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Shank, James Brady, Kelly Jordan
Mar 28, 2023 -

Daytona Toyota responded

We are sorry to hear your experience with us did not meet your expectations. We value your business and time and would like to learn more about your experience. If you’re willing, please reach out to Aaron Garcia, Service Manager, at 386-255-7475 ext. 1702. Thank you.

March 22, 2023

It’s always a pleasure to go there. I believe I’m going to be treated with fairness and the personal touch when someone is waiting for you. More

by mlleras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Daytona Toyota responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2023

My advisor Michelle was great as she did a really thorough job of keeping me informed and helped me out with the cost. The Tech Drew actually spoke with me and explained everything. Even though it More

by jbarry491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Mar 22, 2023 -

Daytona Toyota responded

It’s so rewarding to stand out for our remarkable service, and that could not have been possible without your opinion. We appreciate you for sharing your experience and giving us more reasons to feel fulfilled.

March 20, 2023

James K is a great service rep and kept me informed through the process of the service call and the parts repair. More

by PMJ49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kowalak
Mar 20, 2023 -

Daytona Toyota responded

Hi! We're so glad to hear that you had a pleasant visit to our service center! Thanks so much for sharing your experience, and we hope to see you again!

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