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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,504 Reviews
Call Service Center (888) 512-4787

6,504 Reviews of Daytona Toyota - Service Center

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October 24, 2022

Always friendly, courteous, attentive to customer needs, explain findings thoroughly and not pushy about non-essential items needed. More

by pegmattingly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle M. #6361
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Oct 24, 2022 -

Daytona Toyota responded

Thank you for the positive feedback and 5-star rating!

October 24, 2022

I am sooo happy with my Toyota and the dealership and service center. Scott is always amazing and sooo helpful. More

by D. HAWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2022 -

Daytona Toyota responded

We're so glad to hear that you had a pleasant visit to our service center! Thanks so much for sharing your experience, and we hope to see you again!

October 24, 2022

Friendly. Polite Timely repair explained everything to me exactly what needed to be donePricing was reasonable More

by Carol wynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2022 -

Daytona Toyota responded

Thank you so much for the kind words, Carol! We're pleased to know that you enjoyed your experience.

October 24, 2022

I asked to have the headlights to be done and never was done. Not satisfied More

by CRAZYGIRL.42775
Customer Service
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2022 -

Daytona Toyota responded

Hello. I am very disappointed to read about your negative experience and understand your frustrations. I would appreciate the opportunity to talk more about this situation with you if you’re willing. Please contact me at 386-255-7475 ext. 1702. Thank you very much and I look forward to your feedback. - Service Manager, Aaron Garcia

October 22, 2022

James “Jim” was my service manager for this appointment and he did an excellent job. More

by richfortin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brady
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Oct 24, 2022 -

Daytona Toyota responded

Thanks for sharing your feedback with us and for choosing Daytona Toyota. We hope to work with you again someday!

October 22, 2022

Took me right in even though I did not have an appointment. Excellent service people. Very thorough and accommodating. More

by Sgpeddicord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Shank, James Brady, Kelly Jordan
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Oct 24, 2022 -

Daytona Toyota responded

We are so happy to hear that you had an excellent service visit at Daytona Toyota! Thank you so much for sharing, and we'll see you next time.

October 22, 2022

Always a pleasure to get car serviced at Daytona Toyota. Wish your maintenance prices were better. More

by kruise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2022 -

Daytona Toyota responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by.

October 22, 2022

Happy with the service EXCEPT for the lengthy wait, even though I had a scheduled appointment. Our daughter has experienced the same and no longer brings her vehicles in to you. I find the same happens wh More

by Muriel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
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Oct 24, 2022 -

Daytona Toyota responded

We always want to know how our team can better meet the needs of our customers and we appreciate you sharing your feedback with us. We'll see you next time, Muriel!

October 21, 2022

Very nice during a hard time . John Murray and team were great! Kept me informed on car status until final insurance determination was made More

by norabaltz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Brady, Kelly Jordan
Report | Print
Oct 24, 2022 -

Daytona Toyota responded

Thank you so much for the wonderful feedback on your recent visit!

October 21, 2022

Emily is the best service manager …she makes one feel “she’s on your side”!!! Need more shuttle drivers to decrease wait time! More

by EDDOC1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2022 -

Daytona Toyota responded

We're so happy to receive such amazing feedback from our customers. Thank you for choosing Daytona Toyota!

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