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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,534 Reviews

6,534 Reviews of Daytona Toyota - Service Center

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November 22, 2021

I usually deal with Steve but on my last visit he was off, I don't remember her name but the girl who took care of me was very good very pleasant and very prompt all in all a great visit. More

by RUNNINRAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Daytona Toyota responded

Happy to hear you had a such a positive experience with our service team. Have a wonderful day!

November 21, 2021

I think Steve is honest and not trying to sell me what I don't need. More

by MIKEBISSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Daytona Toyota responded

Happy to hear it, Mike! Thanks for the 5-star review!

November 21, 2021

Very professional, had appointed at 9:00 for oil change, done in a timely manner. More

by DRWHITTINGTON32280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rad
Nov 22, 2021 -

Daytona Toyota responded

We're pleased to hear it, thank you so much for the amazing star rating!

November 21, 2021

Everyone was informative, knowledgeable, helpful, and, nice. It was a welcome surprise after my experiences with other car dealerships. The entire service department went above and beyond to ensure I ha More

by LAURIEBONK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Entrekin, Heather Olsen
Nov 22, 2021 -

Daytona Toyota responded

We can’t thank you enough for writing this awesome review for our dealership, Laurie! It was a pleasure to help you, and we look forward to doing so again.

November 21, 2021

Your service representative Angel is. Gem!! He is Your service representative Angel is. Gem!! He is professional and caring about the customer. Thanks to him I keep coming back. More

by JAUSTIN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Daytona Toyota responded

Thanks so much for the kind feedback on Angel, we think he's pretty great too!

November 21, 2021

Great service. Angel was very professional, informative and courteous. Informative conversation with salesman on lot wrt availability of new and used cars. More

by whitehead820
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Daytona Toyota responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

November 21, 2021

Great service. Good quality of work. Looking forward to coming back to service my car. More

by Dvodonos
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Daytona Toyota responded

We're looking forward to having you here, thanks for choosing Daytona Toyota!

November 21, 2021

I had a good experience getting my oil changed and tire rotation. I believe the price of the windshield wiper blades were too much but they work well More

by tbennett20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Daytona Toyota responded

We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Have an amazing day!

November 20, 2021

Courteous, fast, reliable service... thank you to James Brady, my new service representative - great job! More

by MAURQUAL59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brady
Nov 22, 2021 -

Daytona Toyota responded

Thank you for the 5-star review of James and our service team!

November 20, 2021

Worst repair experience ever. I understand the shortage of parts. What I found unacceptable was the failure to at least drop me an email once in a while to advise still no parts or any news about update. C More

by brihop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Doe.
Nov 22, 2021 -

Daytona Toyota responded

Hello. Thank you for reaching out about your experience. We are very sorry that you were not provided updates about your car and that the parts had not yet arrived. We will make sure to relay this review to our Service Team to reiterate our communication practices moving forward. We do hope you’ll consider giving Daytona Toyota another chance someday. Thank you.

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