Daytona Toyota - Service Center

I made 11 phone calls to Angel Otero he said he left me many messages and many calls. I checked my phone records. He called twice to my 11. I had to call CS to which they said they would walk over a messag many messages and many calls. I checked my phone records. He called twice to my 11. I had to call CS to which they said they would walk over a message to call me. He never did. It took 6 weeks to get a call back to get an appointment. Which CS made for the 16th. Then Angel called to say they don’t do that work except Monday they Friday. Then they mis placed the Key that was to be programmed. It was in glove box in between papers. The CS manager gave price previously of 345.00 and 3 hours to program. It cost 400.00 and I now had keyless entry. Totally different that what was to be done. When asked about it all . They all said basically “ what you talking about Willis?” Angel said I left you many messages. No you didn’t I saved all your messages and T Mobile has a phone log. Then they didn’t close Hood on truck properly and I had to pull over on 95 to close it. Aron was supposed to call to say he checked video of where my lost key was, nope never got that call. More

It was fast I was in and out in less then hour also very clean clean More

Overall a very professional service dept. and great customer service. We continue to stay with Daytona Toyota because of the service dept. customer service. We continue to stay with Daytona Toyota because of the service dept. More

They didn't put the panel back on after changing the air filter. And there's a grease spot on my seat filter. And there's a grease spot on my seat More

My Service Advisor Scott is always professIonal and polite. Excellent service! I feel well taken care of each visit. polite. Excellent service! I feel well taken care of each visit. More

Staff kind and courteous. Waiting area nice. Was told service would take an hour, but it took two. Overall a very positive experience. service would take an hour, but it took two. Overall a very positive experience. More

Great place! Service was quick and everyone was kind and helpful. I was told lol change service would be an hour and it was done well before expected. helpful. I was told lol change service would be an hour and it was done well before expected. More

They handled the repair quickly and efficiently. It was even completed before they originally thought. even completed before they originally thought. More

Your service is great and our representative, Emily, is wonderful. Thank you very much for everything. wonderful. Thank you very much for everything. More

Emily was responsive, polite, professional and got the work done in a timely manner. Not since Jackie Purdue have I got this level of service at Daytona Toyota work done in a timely manner. Not since Jackie Purdue have I got this level of service at Daytona Toyota More