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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,498 Reviews

6,498 Reviews of Daytona Toyota - Service Center

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July 22, 2021

In and out in a timely manner employee's are very friendly and helpful. I was there 25 minutes before my appointment and they took me right in, that was nice 😁 More

by HUGABUNCH80
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Brady
Jul 23, 2021 -

Daytona Toyota responded

We are very happy we could provide you with a fantastic experience, and we hope to be of service to you again in the future.

July 22, 2021

This last service visit was very well managed - efficiently completed time wise and professionally handled by my new rep - John M. I have had previous visits that were frustratingly long and no co More

by TOMSOFTLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Daytona Toyota responded

We appreciate the feedback on your recent visit, thank you for sharing!

July 21, 2021

This was my first visit to the dealership. Recently widowed, this was by first experience with the new car warranty program. Everything was explained very clearly and I felt very informed. By Craig Lee More

by PEGELDREDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Lee
Jul 22, 2021 -

Daytona Toyota responded

We appreciate the 5-star review and feedback on our team, thank you1

July 21, 2021

From making service appointment to driving out the door things went perfectly. James assisted me with another service item with out a hitch. Thank you all More

by maryp_l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brady
Jul 22, 2021 -

Daytona Toyota responded

We are very happy we could provide you with a fantastic experience, Mary, and we hope to be of service to you again in the future.

July 20, 2021

I came for oil change.When service was done nobody call me.after 1 hour and 15 minutes I found my car on parking lot. More

by andreymakarov1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Murray
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Daytona Toyota responded

Hello, we are very sorry for the delay and miscommunication regarding your vehicle’s status. We appreciate the feedback as we are always striving to improve. We do hope you’ll be willing to give us another chance to provide a 5-star experience. Thank you.

July 20, 2021

Rip off artist Even though I told the service advisor that they just put an in cabin air filter in just 5000 miles ago he still tried to sell me one More

by jbcbraves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Lee
Jul 23, 2021 -

Daytona Toyota responded

Hello. We are sorry to hear you were less than satisfied during your recent service visit. We would like to address your concerns, please give us a call at 386-255-7573 at your earliest convenience.

July 20, 2021

We have used this dealership for many years now. We have always been very happy with their service, sales people and service people. Thank you so much. More

by Ohp; Oceansedge
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Lee
Jul 21, 2021 -

Daytona Toyota responded

We always appreciate hearing for our returning customers! Thank you for your support!

July 19, 2021

I love this service department. They are always so friendly and helpful, even when they giving me bad news. I will never take my car any where else. Angel is the best, if he is busy with someone els More

by Conniecoulon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Daytona Toyota responded

Thanks for the positive feedback on your service visit, Connie, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

July 18, 2021

Charged for supplies not requested or usedCharged for Charged for supplies not requested or used Charged for services not requested Charged almost $300 to put in a $2.00 part. Last place I will go to f More

by zeitlinlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Daytona Toyota responded

Hello, we are concerned to hear about your service experience and would like to learn more. Please reach out to our Service Manager, Aaron Garcia, at 386-255-7573. Thank you.

July 18, 2021

Craig was professional and knowledgeable about the service’s on my truck. I think the service’s done my truck where done well and the prices are reasonable considering the equipment being used for the More

by James Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Lee
Jul 19, 2021 -

Daytona Toyota responded

We can’t thank you enough for writing this awesome review for our dealership, James! It was a pleasure to help you, and we look forward to doing so again.

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