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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,538 Reviews

6,538 Reviews of Daytona Toyota - Service Center

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July 30, 2021

Everything was done in a reasonable time. Just was not aware I had to make an appointment to get a oil change. I know now More

by Bjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Daytona Toyota responded

We appreciate you taking the time to leave us this 5-star feedback. If you ever need anything else from us, please feel free to give us a call. Have an awesome day!

July 30, 2021

Great staff, friendly, quick and reliable. On both sides of the house. I went for a recall and service as well as to work out something with the financial side and was helped efficiently. More

by Isthatsomike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
Aug 02, 2021 -

Daytona Toyota responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

July 30, 2021

Scott Crocker is the best! He gives his customers exceptional service every time! I will be a loyal customer given the quality of service you provide. More

by Steve Silvers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beauregard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Daytona Toyota responded

Hi Steve, thank you so much for the awesome review and feedback on Scott!

July 30, 2021

Great communication with service advisors. My questions were answered and service was promptly completed. The waiting area is nice - air conditioned with television, beverages and snacks. More

by OFCVAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Daytona Toyota responded

We appreciate the 5-star rating and review!

July 29, 2021

We traveled 5000 miles from Alaska and ran into an engine light problem. Toyota of Daytona was able to diagnose the problem and get us back on the road in 24 hours. Thanks More

by thekowalskis907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Jul 29, 2021 -

Daytona Toyota responded

Happy we could help and get you back on the road! Thank you for taking a moment to share!

July 29, 2021

Had windshield broken and hood damaged by metal object. Repair and folks are excellent. However, mix up between collision show and repair shop had us make extra visits. COVID made delay. More

by frankdac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Jul 30, 2021 -

Daytona Toyota responded

Thank you for the excellent star rating and positive feedback, Frank!

July 29, 2021

Excellent service provided by Angel. Knowledgeable. Quick to give update and options. Nothing more to say. Just filling in words at this point for 25 word minimum. Thanks More

by AM2PM876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Daytona Toyota responded

We are so pleased to hear you had an excellent experience with Angel and our team. We appreciate the amazing rating and we hope to see you again.

July 29, 2021

They worked quickly to change the oil and the breaks and honored the coupon I found online my recommendation is to Aaron and Angel for being so professional. More

by georgiahomesJohn D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
Jul 30, 2021 -

Daytona Toyota responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

July 28, 2021

Communication sucked from start to finish. I came there from out of town and they wasted two days not calling me when I was staying in a hotel. More

by scottmotox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Brady
Aug 06, 2021 -

Daytona Toyota responded

Hi Scott. We're disappointed to hear of the negative experience you had at our location. We will be sharing your feedback with our service team to raise awareness and improve our customer service. Thank you.

July 28, 2021

This was the worst service experience I’ve ever had. I got a call my truck was ready at 10:00AM. I missed the call as I was at work. I then called back and was on hold/cut off from 10:15 till 11:30AM. I f More

by B-wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon, James Brady
Aug 06, 2021 -

Daytona Toyota responded

Hello. We regret to read this about your negative experience and understand your frustration regarding the wait. If you are interested in discussing this with us further, please contact Service Manager, Aaron Garcia, at 386-255-7573. Thank you.

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