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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,539 Reviews

6,539 Reviews of Daytona Toyota - Service Center

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June 30, 2021

We have been with Daytona Toyota for many years and we have always been very happy. Our service experience yesterday was very nice. Thank you. More

by Ohp; Oceansedge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Lee
Jul 01, 2021 -

Daytona Toyota responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

June 30, 2021

Very courteous and efficient service staff. I did have difficulty calling to make an appointment. Called several times with no answer before I finally reached someone. More

by RBERGER9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Lee
Jun 30, 2021 -

Daytona Toyota responded

Thanks for the 5-star review! For future services, please feel free to schedule an appointment on our website if you have any trouble reaching us by phone - https://www.daytonatoyota.com/schedule-service.html.

June 30, 2021

Have always been satisfied when coming to Daytona Toyota for my checkups. The people are always nice and enjoy talking to those I deal with. Thank you. Don't know names of all but no problems with anyone More

by JEB_1955
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seymour Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Daytona Toyota responded

We are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating and we hope to see you again.

June 30, 2021

Great service, great price. Thank you Emily for being so thorough. More

by SE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Daytona Toyota responded

Happy to help! Thank you for the 5-stars!

June 30, 2021

Always fantastic customer service!👍🏼 Fixed my baby girls problem and I’m a happy daddy😃 More

by doylex4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Daytona Toyota responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

June 30, 2021

No words to describe the hassle and terrible service. Never returned calls and got the run around. Car still acts like it did when brought in and they had it from Friday morning until Monday afternoon. More

by Godsgirl1.cb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Angel Otero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Olsen, Craig Lee
Jul 07, 2021 -

Daytona Toyota responded

Hello, we regret to hear about your negative experience and that you are still having issues with your vehicle. Please try giving our Service Director, Clifton, a call at 386-255-7573. Thank you.

June 30, 2021

Work was done quickly and explanations were understandable. All my questions were answered . This was my first visit to Daytona Toyota except for a tire problem years ago, and even though muc More

by Zizibo
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Daytona Toyota responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

June 30, 2021

My worst experience in my entire life at a dealership!! I waited over 2 hours for an oil change and it would’ve been longer but I had to let them know what was going on!!! Heather is terrible!! She told me s More

by Luluonly1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Crocker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Kowolak no communication with customers , Heather Olsen
Jul 07, 2021 -

Daytona Toyota responded

Hello Linda. We are sorry to hear that your service appointment was longer than expected. We realize your time is valuable and it is our goal to provide you with prompt, reliable service. If you are interested, please give our Service Director, Clifton, a call at 386-255-7573. Thank you.

June 30, 2021

Knowledgeable, friendly, great communication and didn’t miss a beat. Reviewed service records from other Toyota service facility to establish maintenance schedule. The Perfect technician was assigned to m More

by M. Heron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed - veteran technician
Jun 30, 2021 -

Daytona Toyota responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

June 30, 2021

Prompt courteous professional care. Accomodated me when late for appointment. Suggestive but not coercive with recommended service. More

by zevon2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Daytona Toyota responded

We are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating and we hope to see you again.

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