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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,542 Reviews

6,542 Reviews of Daytona Toyota - Service Center

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June 02, 2021

I use Daytona Toyota because of the excellent service I receive from Steve Robinson my service representative he's awesome!!! One of the only reasons I keep coming back!!! More

by justinellicott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Daytona Toyota responded

Thank you for the 5-star rating and positive review, we're always happy to be of service!

June 02, 2021

I love Daytona Toyota. Everyone is great there. Steve Robinson was wonderful to me as a first time customer of his.Great service. Thank you. More

by janehrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Michael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Daytona Toyota responded

Thanks for the great feedback on Steve. Please let us know if there's anything else we can do for you!

June 02, 2021

Everyone is very professional and willing to help with any issues! Recommendations are always beneficial! We wouldn't take our Toyota anywhere else! Great bunch! More

by Betsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Daytona Toyota responded

Thanks for the 5-star feedback on our team, Betsy, we always appreciate it. Until next time, take care!

June 01, 2021

Got the job done in a timely manner. Karen Shank was very helpful and knowledgeable!! Waiting area was clean. Love the free coffee and pastries. More

by chrisking3041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Jun 02, 2021 -

Daytona Toyota responded

We are very happy we could provide you with a fantastic experience, and we hope to be of service to you again in the future.

June 01, 2021

The service reps are kind and efficient. They respect your time. The work was done in the estimated amount of time. An additional service was suggested upon inspection, but I was not pressured in any w More

by Janicez114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom was our original service rep, but had to leave for a personal reason and we completed our service with a rep (I don’t recall his name) who sits adjacent to Tom’s desk. I’d give him an excellent rating as well.
Jun 01, 2021 -

Daytona Toyota responded

Hi Janice, we appreciate the wonderful review and feedback on our service team. Thank you for sharing, we look forward to seeing you again!

June 01, 2021

After 5 trips to Daytona Toyota they were finally able to fix my AC. Angel was great but the mechanics do sloppy work. They can't even tell when AC is cold or not. Broke the harness to my Sirius Satellite w More

by Bluidmerl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Otero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Daytona Toyota responded

Hello, we are concerned to see this feedback and would appreciate the opportunity to talk more about your experience at Daytona Toyota. At a time that works best for you, please give our Service Director, Clifton Kinch at 386-255-7573. Thank you.

Jun 03, 2021 -

Bluidmerl responded

Ive called Mr. Klinch several times and can never get a hold of a live person. I've left my number on voicemail with no return calls. Ive also called and filed a complaint with the main Toyota Customer Service and got a case number. They did not follow up either! No one will return my calls! Yes my Truck is 7 years old but I bought it from this Dealership. Do you only take care of new Toyota purchasers?

June 01, 2021

The dealership is exceptional! Quick, thorough, courteous & helpful. That goes for my contact Scott as well as all the people I communicate with there for Michael to billing. I appreciate the courtesy vehicl More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael ? Who has helped me and my mother with phone connections with our cars.
Jun 01, 2021 -

Daytona Toyota responded

Thanks for the awesome review, Sandy! We work hard to meet the expectations of our customers and provide memorable experiences.

May 31, 2021

Excellent service and accommodations.Best experience I Excellent service and accommodations. Best experience I ever had as far as a service call goes. Heather was awesome. I definitely recommend this deal More

by Marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Olsen
Jun 01, 2021 -

Daytona Toyota responded

Thanks for the 5-star recommendation, Marty! Hope to see you again, take care!

May 31, 2021

All your staff members are very helpful and accurate on all the things they working on my car. I thank you for your honesty. I'll will recommend you guys anytime. More

by PONTIAC7406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Jun 01, 2021 -

Daytona Toyota responded

Thank you for the lovely feedback on our team, we really appreciate it. Let us know if there's anything else we can do for you.

May 31, 2021

Jackie was a great helpShe made it a very pleasurable Jackie was a great help She made it a very pleasurable visit She was prompt in our dealings She always has a smile to welcome you More

by THERESASARMIENTO8126
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jackie Babcock
Jun 01, 2021 -

Daytona Toyota responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience with Jackie.

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