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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,542 Reviews

6,542 Reviews of Daytona Toyota - Service Center

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September 16, 2024

Emily is absolutely amazing everytime and I’m never let down with my service they perform! More

by b.tatem28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Daytona Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that Emily consistently provides amazing service and that you’re always satisfied with the results. We’ll be sure to pass along your praise to Emily. If you need any further assistance or have any questions, please feel free to reach out.

September 16, 2024

Very friendly they recommend services but do not pressure. Appts are usually available for working people More

by RAIMEE53
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Daytona Toyota responded

Thank you for your feedback! We’re glad to hear that you found our team friendly and that our service recommendations were helpful without being pressuring. We strive to accommodate our customers’ schedules, so it’s great to know that our appointment availability suits your needs. If you have any further questions or need assistance, please don’t hesitate to reach out.

September 15, 2024

11/2 hours for oil change first thing in the morning is not acceptable . Seems to be a lot of waisted time More

by 1951johnnylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Daytona Toyota responded

Thank you for sharing your feedback. We apologize for the extended wait time for your oil change. If you have any further concerns or need assistance, please contact our Service Manager, Aaron Garcia, at 386-255-7475 ext. 1702.

September 14, 2024

Great dealing with Daytona Toyota , Jon in service is the best , always helpful and knowledgeable with my Toyota More

by MAYERMAN578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Maxey in service
Sep 16, 2024 -

Daytona Toyota responded

Thank you for your positive feedback! We’re thrilled to hear that your experience with us has been great and that Jon in our service department has been consistently helpful and knowledgeable. We’ll be sure to pass along your kind words to Jon. If you need any further assistance or have any questions, please don’t hesitate to reach out.

September 14, 2024

Stop these texts. I have sent numerous request. This 15 word minimum in really ridiculous More

by dquartier
Recommend Dealer
No
Employees Worked With
Joe blow
Sep 16, 2024 -

Daytona Toyota responded

We apologize for the inconvenience. If you have any further concerns or need assistance, please feel free to reach out to Sales Manager Jeff Ruda at 386-291-4923.

September 14, 2024

Service was great. They had a windshield company inspecting windows. Said windshield needed replacement due to a nick in the glass. It was tree sap. Called and complain More

by MDOCKTER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Daytona Toyota responded

Thank you for your feedback. We’re glad to hear that your service experience was positive. We apologize for the confusion regarding the windshield inspection and replacement. It’s important to us that you receive accurate information and quality service. Please contact our Service Manager, Aaron Garcia, at 386-255-7475 ext. 1702 so we can address these concerns and ensure everything is resolved to your satisfaction.

September 14, 2024

I have dealt with service departments in many car dealerships over the years and my experiences with Daytona Toyota service department put all the others to shame. Having a dedicated service represen More

by stutch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Daytona Toyota responded

Thank you for your kind words! We’re thrilled to hear that your experience with our service department at Daytona Toyota has stood out so positively compared to others. It’s fantastic to know that Steve Robinson’s dedicated service made a difference for you. We truly appreciate your feedback and are committed to maintaining the high level of service you’ve come to expect. If you need any further assistance or have any questions, please don’t hesitate to reach out.

September 13, 2024

I had my oil change & tire rotation. I drove directly to Sam’s for gas & noticed a nail in my R/F tire. I drove to a tire store to check it. It was leaking air. Spent the next 2 hours th More

by Djohnson911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Daytona Toyota responded

I'm sorry to hear about the issue you experienced with your tire after your service. It’s concerning to hear that the nail was found shortly after your visit. We strive for thoroughness in all our services, and it’s important to us that such issues are addressed promptly. Please contact us directly so we can investigate this matter further and work to make things right. Thank you for bringing this to our attention.

September 12, 2024

Great Advisors courteous and professional In and out in very short time period for an Oil Change and Tire Rotation More

by RogerAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Daytona Toyota responded

Thank you for your feedback, Roger! We’re pleased to hear that our advisors provided courteous and professional service and that you were able to get your oil change and tire rotation done quickly. If you need anything else or have any questions, feel free to reach out. We look forward to serving you again!

September 12, 2024

The sales manager Patrick Morris and the sales consultant Cordney Harris were both courteous and polite, and made sure that everything was taken care of and all the right papers were taken care of for Al who More

by stohleral
Recommend Dealer
Yes
Employees Worked With
Kiki Ikram Rosell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Daytona Toyota responded

Thank you for sharing your experience! We’re delighted to hear that Patrick Morris and Cordney Harris provided courteous and attentive service, ensuring that everything was handled smoothly for Al’s mobility needs. We’re glad they could assist with the lift transfer and make the process seamless. If you have any more needs or questions, please don’t hesitate to reach out. Thank you for choosing us!

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