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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,521 Reviews

6,521 Reviews of Daytona Toyota - Service Center

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August 18, 2024

Outstanding, Emily asked if I had any concerns. I had forgotten about the sunroof not closing consistently until she asked. Emily reviewed what was going to be done and estimated cost projections More

by sebanks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Daytona Toyota responded

Thank you for your feedback! We’re delighted to hear that Emily provided outstanding service by addressing your concerns and reviewing the necessary work and cost projections. It’s great to know she was thorough and attentive to your needs. If you have any further questions or need additional assistance, please feel free to reach out. Thanks for choosing us!

August 18, 2024

Love the service department, and that’s important when you buy a new or used car, is how good is the service department. I go to John Murray, why ? Because he cares about the customers, very informative More

by ROSE.ROLANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Daytona Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that you love our service department and that John Murray has provided you with exceptional care and updates. It’s great to know that his informative and polite service has made a positive impact on your experience. We truly appreciate your high recommendation and look forward to continuing to serve you. If you need anything else, please don’t hesitate to reach out!

August 18, 2024

Quick service when I was in need of help. The Toyota team took care of me. Thank you More

by TLCAMENGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Daytona Toyota responded

Thank you for your positive feedback! We’re glad to hear that you received quick and effective service when you needed help. It’s our goal to take excellent care of our customers, and we’re pleased to know our team met your expectations. If you need anything else or have any further questions, feel free to reach out. Thanks again!

August 17, 2024

Angel is very friendly and easy to talk to. Explains everything needed carefully as I am a senior citizen. More

by LBELL1055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Daytona Toyota responded

Thank you for your kind words! We’re delighted to hear that Angel provided you with friendly and clear explanations. It’s our goal to ensure every customer feels well-informed and comfortable. If you have any more questions or need further assistance, please don’t hesitate to reach out. Thanks for choosing us!

August 17, 2024

Excellent service as always! ! Karen, Thank You!!! We love working with you. Also wait time was reasonable. More

by BUTTONBUSH09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Aug 19, 2024 -

Daytona Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that you continue to have an excellent experience with our service. Karen will be pleased to know how much you appreciate her efforts. We’re also glad to hear that the wait time was reasonable. If you need anything else or have any further questions, please don’t hesitate to reach out. Thanks for your support!

August 17, 2024

Karen is the best service advisor. She always supports our requests and works to get work done as promised. Daytona is the best service dealer I have worked with in 50 years of car own More

by SPANOGLE.STEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen
Aug 19, 2024 -

Daytona Toyota responded

Thank you for your fantastic feedback! We’re thrilled to hear that Karen has consistently provided you with excellent support and reliable service. We truly appreciate your loyalty and kind words. If you need anything further, please don’t hesitate to reach out. Thanks again for choosing us!

August 17, 2024

This place over charges the people here in Florida. Daytona Toyota try to charge me $770 just to fix my sensor and actually unplug my Speedometer and told me that it’s almost likely it had to do with m More

by JAYANTENORCRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Crocker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Otero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Daytona Toyota responded

Thank you for your feedback. To better understand and address the issues you experienced, please contact our Service Manager, Aaron Garcia, at 386-255-7475. We appreciate you bringing this to our attention.

August 16, 2024

Was charged a 175. 00 diagnostic fee but it was not applied to repairs I had done. Spoke to the GM he basically said that the dealership is right. I am buying a Chevro More

by TOMAINIINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Crocker was terrible
Sep 25, 2024 -

Daytona Toyota responded

We're disappointed that your service visit did not meet up to your expectations, TOMAINIINC. We hope that we can provide you with a five-experience in the future if you decide to return to our dealership. Thank you.

August 16, 2024

Amanda and service manager were very good to work with and I will spread the word More

by PJF083164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Daytona Toyota responded

Thank you for your kind words! We’re thrilled to hear that Amanda and our service manager provided you with a great experience. We appreciate you spreading the word about us. If you need anything else or have any further questions, don’t hesitate to reach out. Thanks for your support!

August 15, 2024

Service was great and very timely. Jonathon made the process easy and my truck is driving great. Thanks! More

by JGLEASON321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Busler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maxey
Aug 19, 2024 -

Daytona Toyota responded

Thank you for your feedback! We’re thrilled to hear that Jonathon made the process easy and that your truck is driving great. It’s fantastic to know that you experienced timely and excellent service. If you need anything else, don’t hesitate to reach out. Thanks for choosing us!

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