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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,542 Reviews

6,542 Reviews of Daytona Toyota - Service Center

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August 24, 2024

Four small under fender plastic clips $39. 00, time to install less than ten minutes. Had a VSC light on, asked for cost to scan, $190, just the scan not repair. Had the scan done at Tuffys Aut More

by trevnun9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Daytona Toyota responded

We’re very sorry to hear that you were dissatisfied by your recent experience. We would like the opportunity to discuss this further with you to better understand your concerns and see if we can work toward a resolution. Please contact our service department at 386-255-7475 ext. 1702.

August 22, 2024

I brought my car in for unscheduled service because 2 lug nuts on my front tire were coming off one was already gone the other was damaged due to the dealer not putting them back on correctly. The dealer cla More

by rinkster01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Daytona Toyota responded

Thank you for bringing this to our attention. We’re very sorry to hear about the issue with your lug nuts and the inconvenience it has caused. To better understand and address the issues you faced, please reach out to our Service Manager, Aaron Garcia, at 386-255-7475. Thank you.

August 22, 2024

Usually I’m in and out under an hour when I make my appointment a head of time but this appointment I waited 2 1/2 hours not acceptable I drive 45 minutes to come there and having to wait so long after More

by bpattie29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Entrekin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Daytona Toyota responded

Thank you for your feedback. We’re sorry to hear about the extended wait time during your recent appointment, especially given your usual positive experiences. We appreciate your patience and look forward to serving you better in the future.

August 22, 2024

Always very pleasant and efficient when we bring in our vehicle for service each time. More

by POOHDOODLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Daytona Toyota responded

Thank you for your kind words! We’re delighted to hear that your experiences with our service department have been consistently pleasant and efficient. If you have any questions or need further assistance in the future, please don’t hesitate to reach out. We appreciate your continued trust in us!

August 20, 2024

Emily Melanson has kept us abreast of all our repairs/inspections every time we schedule service. She does a great job! More

by blamy48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Entrekin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Daytona Toyota responded

Thank you for your feedback! We’re thrilled to hear that Emily Melanson has consistently kept you informed about your repairs and inspections. It’s great to know that she’s doing a fantastic job. We’ll be sure to pass along your kind words to her. If you need any further assistance or have any additional questions, please feel free to reach out. We appreciate your support!

August 19, 2024

Everyone and everything was awesome, except the bathrooms. They were awful. Need a full overhaul. More

by ANNEDEMETREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Entrekin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Daytona Toyota responded

Thank you for your feedback and for highlighting the positive aspects of your experience! We’re glad to hear that you found everyone and everything else to be awesome. Your satisfaction is important to us, and we appreciate your input as it helps us improve. If you have any further concerns or need assistance, feel free to reach out.

August 19, 2024

Great people. Great service. It is always a pleasure coming in for service. Won’t go anywhere else. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Daytona Toyota responded

Thank you for your kind words! We’re thrilled to hear that you consistently have a great experience with our team. We truly appreciate your loyalty and look forward to continuing to serve you. If you need anything else, please feel free to reach out. Thanks for choosing us!

August 19, 2024

Promptly took care of my problem in a very timely manner. Excellent service and professional team. More

by NUCWIZZARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Daytona Toyota responded

Thank you for your positive feedback! We’re delighted to hear that we promptly addressed your issue and provided excellent service. It’s great to know that you found our team to be professional and efficient. If you need any further assistance or have additional questions, please don’t hesitate to reach out. Thanks for choosing us!

August 18, 2024

This location (Daytona Toyota) has an excellent service department....arguably the best of any dealer I've ever dealt with. Their service advisors are knowledgable and communicative. Nothing is inexpen More

by Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rad
Aug 19, 2024 -

Daytona Toyota responded

Thank you for your outstanding feedback! We’re thrilled to hear that you consider our service department among the best you’ve experienced. It’s great to know that our service advisors have been knowledgeable and communicative. We’re committed to ensuring your car is in excellent condition, and we appreciate your recognition of our efforts. If you have any more questions or need further assistance, please don’t hesitate to reach out. Thanks for your continued support!

August 18, 2024

Outstanding, Emily asked if I had any concerns. I had forgotten about the sunroof not closing consistently until she asked. Emily reviewed what was going to be done and estimated cost projections More

by sebanks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Daytona Toyota responded

Thank you for your feedback! We’re delighted to hear that Emily provided outstanding service by addressing your concerns and reviewing the necessary work and cost projections. It’s great to know she was thorough and attentive to your needs. If you have any further questions or need additional assistance, please feel free to reach out. Thanks for choosing us!

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