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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,570 Reviews

6,570 Reviews of Daytona Toyota - Service Center

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July 12, 2024

Great service and Emily was fantastic! We are new to this dealership from another state and we have never had this kind of experience!! More

by jcoluc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Daytona Toyota responded

Thank you for your wonderful feedback! We’re so glad to hear that you had a fantastic experience with Emily. Welcome to our dealership! We’re thrilled to have you with us and look forward to providing you with exceptional service in the future.

July 12, 2024

Always great customer service, and my advisor Angel is the best. Personable and friendly, but 100% professional, knowledgeable, and always honest and fair. Angel has been my advisor for more than six yea More

by SSMOON0206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Daytona Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that you’ve had consistently great experiences with Angel over the years. We appreciate your loyalty and look forward to continuing to serve you!

July 12, 2024

This dealership took full ownership of my problem and made it so much easier on my wife and myself, to get the help we needed in a very professional manner and quick way, They met us when we arrived with More

by hdot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Jansma, Brittany Wilkes
Jul 12, 2024 -

Daytona Toyota responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Thomas, Scott, Brittney, and Crystal were able to assist you and your wife. We pride ourselves on providing professional and timely support, and it’s great to know we met your expectations. If you need anything else in the future, please don’t hesitate to reach out!

July 12, 2024

I've been working with Steve for over 3 years noe. He is the only representative that I care to work with. Steve is very kind and helpful and knowledgeable. I won't take my truck to anyone else. More

by MMCRUZREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Daytona Toyota responded

Thank you for your kind words! We’re pleased to hear that Steve has provided you with such excellent service over the years. Your loyalty means a lot to us, and we’re glad to have him as part of our team. If you need anything else, don’t hesitate to reach out!

July 11, 2024

I received great service and attention . Steve was excellent and so was the manager. I am happy with the service reveived More

by NIVIANIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Daytona Toyota responded

Thank you for your positive feedback! We’re delighted to hear that you received great service from Steve and the manager. Your satisfaction is our priority, and we’re glad you had a positive experience. If you need anything else, feel free to reach out!

July 10, 2024

I know it is on me because I bought the lifetime oil change but I really have to look for another dealership to bring this car to. First time I had to run up to the desk every time the service person h More

by PJGellin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Otero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Daytona Toyota responded

Thank you for your feedback. We're sorry to hear about your experience and will work on improving our service; please feel free to contact us directly so we can make it right for you.

July 10, 2024

We purchased a package of synthetic oil changes for the life of our Toyota in May. We were told by Rad that we should come back at 5,000 miles to have the car's oil changed again, as the sticker on our car More

by kpanderson86
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Rad
Jul 11, 2024 -

Daytona Toyota responded

we apologize for the inconvenience you experienced. Please contact Aaron Garcia at 386-255-7475 ext. 1702 so we can discuss this issue and ensure your satisfaction.

July 10, 2024

Changed my appointment time just days before service and then tried to sell me on things I didn't need. More

by JNKOCH3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Kowalak
Jul 11, 2024 -

Daytona Toyota responded

We apologize for the inconvenience and appreciate you bringing this to our attention. Your satisfaction is important to us, and we will work to improve our service. If you would like to discuss your experience further please reach out to Aaron Garcia at 386-255-7475 ext. 1702.

July 10, 2024

Karen Shank was a pleasure to work with in her handle of my visit issues. She was pleasrnt, knowledgeable and professional. Very good face for Toyota service More

by fapanaia
Workmanship
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Jul 11, 2024 -

Daytona Toyota responded

Thank you so much for your kind words about Karen! We're delighted to hear she provided you with excellent service, and we appreciate your feedback.

July 08, 2024

The problem was taken care of but when we went home we found that it wasn't addressed fully. It was extremely frustrating to have to go back but Daytona Toyota made it right. Thank you More

by DMHAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Jul 08, 2024 -

Daytona Toyota responded

Thank you for sharing how our team helped make sure you car was in 100% satisfactory condition! We're glad that we were able to remedy any issues and help you get back on the road.

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