DeCozen Chrysler Jeep Dodge Ram

Went out of their way We recently leased a 2019 Jeep Wrangler from DeCozen, the staff there went out of their way to ensure we had our vehicle that day. We stopped in on a We recently leased a 2019 Jeep Wrangler from DeCozen, the staff there went out of their way to ensure we had our vehicle that day. We stopped in on a Saturday around 1 pm and Chris the salesman and Carmine the finance manager stayed for over an hour after closing to ensure we left satisfied and with our new vehicle. The receptionist also stayed!! More

Leasing of first car... great experience! I just graduated college and needed to buy a new car. Though we’ve been a Jeep family for years, this was our first time at Decozen. Roberto helped me I just graduated college and needed to buy a new car. Though we’ve been a Jeep family for years, this was our first time at Decozen. Roberto helped me with the purchase- he was patient, enthusiastic and very attentive to my needs. Overall, a very positive experience. More

Most pleasurable experience at a dealership This is by far the most pleasant experience I’ve had at a car dealership. Joe M was straightforward with me and I feel he was very fair when working o This is by far the most pleasant experience I’ve had at a car dealership. Joe M was straightforward with me and I feel he was very fair when working out a deal with me. I understand car salesmen have to make their money, but we got to the deal I wanted without much negotiating. Very happy with my experience!! More

Simple, easy, friendly Joe was absolutely amazing! Easy to work with and explained every detail. From reviewing options, utilizing my corporate discount, and working with my Joe was absolutely amazing! Easy to work with and explained every detail. From reviewing options, utilizing my corporate discount, and working with my budget, this was very painless! Come see Joe and tell him Big Ed sent you!!! More

First time experience Great people. Easy to talk to about pricing. My wife has been with them for two cars and loved them. So I decided to go to them and really like my exp Great people. Easy to talk to about pricing. My wife has been with them for two cars and loved them. So I decided to go to them and really like my experience. More

Couldn’t Be Happier Steve Sanabria and Joe M. were very polite and professional, which made the whole experience much more comfortable. I was practically in and out with Steve Sanabria and Joe M. were very polite and professional, which made the whole experience much more comfortable. I was practically in and out with a new lease! Thanks again, DeCozen! More

HORRIBLE!!!! This is without a doubt the WORST service department I have ever been to. It took several visits to the dealer to fix a simple issue, when I got my t This is without a doubt the WORST service department I have ever been to. It took several visits to the dealer to fix a simple issue, when I got my truck back the FIRST TIME the issue was still there and they actually caused an issue with my steering wheel. After bringing it back 2 more times I was told the steering issue was fixed and my initial issue was fixed - complete lies. My truck is now in worse condition that when I first brought it in. I asked for the manager to contact me on 3 different occasions - NO CALL. On top of all of this....the loaner car situation is laughable - not comparable to your vehicle because the majority of loaners were in accidents. STAY AWAY. More

Horrible service Took my car to be service here Frank the service manager proceeded without my knowledge and charged me a fee without diagnosis of my car. I would not Took my car to be service here Frank the service manager proceeded without my knowledge and charged me a fee without diagnosis of my car. I would not recommend any one to this dealership...Deplorable service and very unprofessional. More

Got a traded in Rav 4 Roberto was wonderful, he was very laid back and didn't try to scam me at all, there were not any surprises to the price and that's what I really appr Roberto was wonderful, he was very laid back and didn't try to scam me at all, there were not any surprises to the price and that's what I really appreciated. Thank you More

Our New Rubicon It was time turn in our Sahara so my daughter and I ventured to DeCozen for my second lease with the dealership. Roberto was very patient as we went It was time turn in our Sahara so my daughter and I ventured to DeCozen for my second lease with the dealership. Roberto was very patient as we went back and forth on a few choices and he worked with me on price. I was able to find the perfect car for my family that fit our budget. The 2 years of free oil changes was a nice touch! We are very happy with our purchase and happy to be part of the DeCozen family! More