DeCozen Chrysler Jeep Dodge Ram - Service Center

Help in time of need. Thank you, Decozen. I was in a hurry, got in my car and low tire warning light came on. I went to a nearby gas station to put air in the tire and disc Thank you, Decozen. I was in a hurry, got in my car and low tire warning light came on. I went to a nearby gas station to put air in the tire and discovered a nail. I asked the gas station attendant if he could fix it for me and was told "not now, maybe Monday". I took a nerve wracking drive to Decozen realizing that I had no appointment and that it was a Saturday during the Holiday Season and was sure they were booked solid and would not be able to help for several hours if at all. Not only was I greeted with a friendly, helpful attitude, but, also able to go about my business in no time at all! Thank you, again, Decozen! You guys are great! More

Friendly, Knowledgable and Efficient Service Great expierence. Helpul and knowledgable. They were efficient, did not have to wait. Was communicated with about time and expectancy of completion. O Great expierence. Helpul and knowledgable. They were efficient, did not have to wait. Was communicated with about time and expectancy of completion. Overall very satified customer! Will keep coming back! More

Update GPS and oil change. Always quality.Dependable and accurate work. Long time customer. Staff is always friendly. Keep products have been very reliable. It important to me t Always quality.Dependable and accurate work. Long time customer. Staff is always friendly. Keep products have been very reliable. It important to me to have this combination of features. More

excellent service!! Service was great and efficient! I was very satisfied with everything from start to finish. I wouldn't bring my car anywhere else for service. Service was great and efficient! I was very satisfied with everything from start to finish. I wouldn't bring my car anywhere else for service. More

Tom in service Tom Gilsenan is great. Attentive, offers to help in way he can, very professional, and I appreciate having him take care of me with the truck. Tom Gilsenan is great. Attentive, offers to help in way he can, very professional, and I appreciate having him take care of me with the truck. More

Problem is worse Brought my 2016 Town & Country in twice because it felt like the gears were not meshing properly and the car would shudder. Each time I got it back t Brought my 2016 Town & Country in twice because it felt like the gears were not meshing properly and the car would shudder. Each time I got it back the problem was worse than when I brought it in. It should have been fixed right the first time. More

Issue Not Resolved My primary objective for dropping my Jeep for service was "sluggish start or at times will not start at which time MIL light be activated." I was tol My primary objective for dropping my Jeep for service was "sluggish start or at times will not start at which time MIL light be activated." I was told by Mike (not sure is from Service department or Mike C), that this was due to the vehicle being two quarts low on oil. I was told an oil change would rectify this problem. Well it is still a weak start and just a matter of time before it does not start all. More

Awesome service Service was excellent and convenient. They kept me informed throughout the whole process. iI wouldn’t bring car anywhere else for service.. A+ guys ke Service was excellent and convenient. They kept me informed throughout the whole process. iI wouldn’t bring car anywhere else for service.. A+ guys keep up the good work More

Never they fixed my problem Bad services no solutions i not happy with my problem they say the noise is normal for my i cant belive do buy some jeep brand new 2020 and y coming w Bad services no solutions i not happy with my problem they say the noise is normal for my i cant belive do buy some jeep brand new 2020 and y coming with sound More

inspection and service For the first time Frank, I want to give you high marks. My truck is running fine. The rotation apparently removed the noise on the front end. For the first time Frank, I want to give you high marks. My truck is running fine. The rotation apparently removed the noise on the front end. More