John Bukowski

March 20th,I purchased a 2023 Infiniti SUV; I was told if I have any problems to take it to an Infiniti Dealer because it has a factory warranty or to return to DeCozen for service. The infinite dealer advis I have any problems to take it to an Infiniti Dealer because it has a factory warranty or to return to DeCozen for service. The infinite dealer advised me that it’s not covered under the warranty to return to Chrysler sales rep. Mr. John told me to bring the car in because it’s less than 30 days of purchase. Per the manager Mark they don’t have mechanics to work/fix Infiniti & now the company is not willing to replace nor fix the broken part that I have advised them was broken. The second day I purchased the car..(fuel lid-does lock). What should I do help? More

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Over and beyond customer service. Very pleased by attention to detail and promptness. Thank you! Very pleased by attention to detail and promptness. Thank you! More

by luis71 Verified Customer Verified Customer

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I had a great experience. The process was enjoyable. I was definitely worthy driving two and a half hours to purchase my vehicle. The staff was friendly , professional and The process was enjoyable. I was definitely worthy driving two and a half hours to purchase my vehicle. The staff was friendly , professional and attentive. DeCozen is one of the best dealerships that I have ever dealt with. More

by KEITH_KINCAID Verified Customer Verified Customer

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John Bukowski was the best I would go there just for him. It was the best experience I ever had him. It was the best experience I ever had More

by jheadroom Verified Customer Verified Customer

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John Bukowski was referred by a DeCozen enployee, Mary Hernandez with whom I had prior experience for an engine repair for a Durango. Based on my prior experience with Mary when it came time to make a pur Hernandez with whom I had prior experience for an engine repair for a Durango. Based on my prior experience with Mary when it came time to make a purchase of a car, I called her for a contact at DeCozen's. I found Mary excellent to work with as I did John. Both individuals fully inform the consumer about the product, the cost and the options. They are personable, very helpful and are committed to you the constomer. More

by bloom Verified Customer Verified Customer

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Excellent service Knowledgeable staff Friendly and Speedy Made sure I was happy with my purchase before I left Speedy Made sure I was happy with my purchase before I left More

by kellyann1029 Verified Customer Verified Customer

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My experiences at decozen have all been great. This is my 3rd time leasing with them and second time with John. He’s been helpful and kind. This is my 3rd time leasing with them and second time with John. He’s been helpful and kind. More

by spinam15 Verified Customer Verified Customer

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I have been leasing from DeCozen for 20+ years. Always top shelf sales and service. John B was great. Thanks guys. Always top shelf sales and service. John B was great. Thanks guys. More

by scotty7216 Verified Customer Verified Customer

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What a wonderful experience from beginning to end! I had a new baby and they were so flexible with my needs ! I had a new baby and they were so flexible with my needs ! More

by bdaidone Verified Customer Verified Customer

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My experience the day I was buying the car was great. Until I had an issue with the app, where it said I had a recall in my car. I emailed my salesman maybe 3 times. No response. He was very responsive p Until I had an issue with the app, where it said I had a recall in my car. I emailed my salesman maybe 3 times. No response. He was very responsive prior to the purchase. I gave him 10s in everything before this. I even emailed their front desk, ccd them both on the emails. I was giving him the benefit of the doubt, maybe he’s on vacation. But neither responded. Sad. More

by GISELLET.PERALTA Verified Customer Verified Customer

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