DeMontrond Buick GMC

I LOVED THE EXPERIENCE HERE! Juan went out of his way to help me in purchasing my first car!! Juan went out of his way to help me in purchasing my first car!! More

I wasn’t expecting to get a car today but with the experience I got I couldn’t go without. I am proud to be a new owner to a newer vehicle. Thank you for the excellent customer service I received. experience I got I couldn’t go without. I am proud to be a new owner to a newer vehicle. Thank you for the excellent customer service I received. More

Our experience with DeMontrond started off smoothly but quickly turned into a nightmare that remains unresolved. We purchased TWO brand-new vehicles, and while the initial sales process was okay, what happ quickly turned into a nightmare that remains unresolved. We purchased TWO brand-new vehicles, and while the initial sales process was okay, what happened afterward has been beyond frustrating and completely unprofessional. Our salesman, Derek Cummins, and Christian Kopeck, agreed to fix a small paint issue and replace the cracked windshield on one of the new vehicles, assuring us it would take a maximum of one day. We brought the car back as instructed, only for a week to go by with no updates. When we reached out to the service department, they had no record of our vehicle ever being dropped off, which immediately raised red flags. After multiple follow-ups, we were told the windshield now needed to be completely replaced, along with a ridiculous excuse for why it was taking so long. Ten days later, Derek texted me saying, "It's ready." My wife then drove across town to pick it up—only to find Derek nowhere to be found, despite being on-site. Worse yet, the windshield hadn’t even been touched! When she confronted Derek, he lied again, blaming the weather—AFTER telling us the car was ready! At this point, we’ve attempted to escalate the issue, but management has completely ignored our complaint and has offered zero solutions to resolve the problem. This dealership lacks integrity, accountability, and basic customer service. They did not honor their word and handle post-sale commitments professionally. We will NOT do business with DeMontrond again. More

We had a great experience. Juan's detailed walk around and easygoing manner made the car-buying process smooth and enjoyable. Juan's detailed walk around and easygoing manner made the car-buying process smooth and enjoyable. More

Cameron is an asset to your dealership. I will be back for more services in the future I will be back for more services in the future More

I had a great experience with Demontrond Buick GMC. They did an excellent job fixing my transmission, and everything is running smoothly now. Troy, the customer representative, was fantastic. He was ve They did an excellent job fixing my transmission, and everything is running smoothly now. Troy, the customer representative, was fantastic. He was very helpful, professional, and kept me updated throughout the process. Highly recommend their services! More

They made the process quick and smooth. My sales person took his time to keep me updated throughout the process. My sales person took his time to keep me updated throughout the process. More

I experienced expedient, and great service at Demontrond GMC. They scheduled my servic on the same day. GMC. They scheduled my servic on the same day. More

Easiest process ever. Super kind, very accommodating, made literally everything happen for me. Beyond Stoked!! Super kind, very accommodating, made literally everything happen for me. Beyond Stoked!! More

The team at DeMontrond got me the exact truck I was looking for. While I had to wait for it to arrive in the lot, they called as soon as it arrived. Started the preapproval process prior to meeting up looking for. While I had to wait for it to arrive in the lot, they called as soon as it arrived. Started the preapproval process prior to meeting up and they were able to secure a great rate and fair trade in price for me vehicle. More