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DeNooyer Chevrolet - Service Center

Colonie , NY

4.4
3,279 Reviews

3,279 Reviews of DeNooyer Chevrolet - Service Center

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April 11, 2019

Polite service, but long wait Had a scheduled appointment for an oil change, but it still takes over 2 hours for them to complete. This has happened on the last 3 occasions. I may More

by DOUG.HOOPER.JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ St.Claire
April 11, 2019

Online appointment flawless! Very happy with the service 99% of the time and today was no different. I made an online appointment was seen right away and the price was as promised More

by chasndeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ross
April 11, 2019

Absolutely astounding Matt Ross was the most amazing service advisor I've ever met. He guided me through my first time at DeNooyer. I give yall a 10/10. Waiting room had go More

by jacechaz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ross
April 11, 2019

Very Happy with the service The experience was excellent. All issues were resolved in a very timely manner. The service advisor handled everything with expert professionalism. I More

by BSCHWEIG4598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2019

the people are great we have had the care before and had good experience matt ross always explains everything to me and my spouse he's great and we always go to him More

by SMITHJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ross
April 09, 2019

Very good experience as always! I called in regards to a problem with my Power Steering. They diagnosed the problem and fixed it in a timely manner. However, on the ride home a diffe More

by shane.schissler86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2019

Consistently Great Service Service is always done in the estimated time from the service advisor. The waiting room is clean and comfortable. Snacks and drinks are always availab More

by MARIA R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Towne, Chris Leonard
April 06, 2019

Check engine light shut off I had a check engine light come on and couldn’t find a real solution to what was wrong on my 4 year old car. The service advisor, Matt, not only helpe More

by CHAELAMARIE97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ross
April 06, 2019

Bad communication. Service rep doesn't return calls or texts Have to bring in my vehicle for the third time in a week for the check engine light. Almost an hour drive each way. The service tech doesn't return ca More

by WGERSHEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Towne
April 06, 2019

Don Strand Was AWESOME!!! I did not have a Great Service Experience with DeNooyer when I initially bought the Truck and I moved over to DePaula. But, Don Strand called me and a More

by Campman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Strand
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