3,279 Reviews of DeNooyer Chevrolet - Service Center
Polite service, but long wait Had a scheduled appointment for an oil change, but it still takes over 2 hours for them to complete. This has happened on the last 3 occasions. I may Had a scheduled appointment for an oil change, but it still takes over 2 hours for them to complete. This has happened on the last 3 occasions. I may find somewhere else with faster service. More
Online appointment flawless! Very happy with the service 99% of the time and today was no different. I made an online appointment was seen right away and the price was as promised Very happy with the service 99% of the time and today was no different. I made an online appointment was seen right away and the price was as promised. Great job! Thank you. More
Absolutely astounding Matt Ross was the most amazing service advisor I've ever met. He guided me through my first time at DeNooyer. I give yall a 10/10. Waiting room had go Matt Ross was the most amazing service advisor I've ever met. He guided me through my first time at DeNooyer. I give yall a 10/10. Waiting room had good entertainment. More
Very Happy with the service The experience was excellent. All issues were resolved in a very timely manner. The service advisor handled everything with expert professionalism. I The experience was excellent. All issues were resolved in a very timely manner. The service advisor handled everything with expert professionalism. I highly recommend you see Dwane Lockrow when you need service at DeNooyer Chevrolet. More
the people are great we have had the care before and had good experience matt ross always explains everything to me and my spouse he's great and we always go to him we have had the care before and had good experience matt ross always explains everything to me and my spouse he's great and we always go to him More
Very good experience as always! I called in regards to a problem with my Power Steering. They diagnosed the problem and fixed it in a timely manner. However, on the ride home a diffe I called in regards to a problem with my Power Steering. They diagnosed the problem and fixed it in a timely manner. However, on the ride home a different problem occurred. I called and they fixed it the very next day. Overall, a very solid experience. More
Consistently Great Service Service is always done in the estimated time from the service advisor. The waiting room is clean and comfortable. Snacks and drinks are always availab Service is always done in the estimated time from the service advisor. The waiting room is clean and comfortable. Snacks and drinks are always available. It makes going in for service pleasant. More
Check engine light shut off I had a check engine light come on and couldn’t find a real solution to what was wrong on my 4 year old car. The service advisor, Matt, not only helpe I had a check engine light come on and couldn’t find a real solution to what was wrong on my 4 year old car. The service advisor, Matt, not only helped me figure out why the light was on, but also helped me find out that getting the part fixed was covered by one of my extended warranties as well. The issue was fixed quickly, and I had my car back in less than an hour. More
Bad communication. Service rep doesn't return calls or texts Have to bring in my vehicle for the third time in a week for the check engine light. Almost an hour drive each way. The service tech doesn't return ca Have to bring in my vehicle for the third time in a week for the check engine light. Almost an hour drive each way. The service tech doesn't return calls or texts. The receptionist spends more time laughing with people in the office than paying attention to who's on the other end of the phone. I've always have had good sales experience but always bad service More
Don Strand Was AWESOME!!! I did not have a Great Service Experience with DeNooyer when I initially bought the Truck and I moved over to DePaula. But, Don Strand called me and a I did not have a Great Service Experience with DeNooyer when I initially bought the Truck and I moved over to DePaula. But, Don Strand called me and asked for another chance. Don was spectacular!!!! He guided me thru the process and kept me updated thru out the process. DeNooyer is lucky to have someone like Don Strand. Customer Focused, extremely knowledgeable, caring and detail oriented. THANK YOU DON STRAND!!!! More