DeNooyer Chevrolet - Service Center

Waiting room headache Service itself was fairly fast and employees very friendly. The waiting area tv sound was way too low to hear and was overtaken by the heavy metal mu Service itself was fairly fast and employees very friendly. The waiting area tv sound was way too low to hear and was overtaken by the heavy metal music coming from the speakers above our heads. At 11 am on a Wednesday morning, there were only middle-aged customers in the waiting area. I think you have to be a little more aware and considerate of the customers who are waiting. I was there 1-1/2 hours and had a headache when I left. Again, service was fine. Waiting area needs improvement. More

Mostly Good My 2011 Volt had a CEL/MIL and codes P1E00 and P0AA6. P0A66 indicates "Hybrid/EV Battery Voltage System Isolation Lost." The problem was fixed. DeN My 2011 Volt had a CEL/MIL and codes P1E00 and P0AA6. P0A66 indicates "Hybrid/EV Battery Voltage System Isolation Lost." The problem was fixed. DeNooyer charged $312.50 + tax to "Reprogram BECM and HPCM WCC S1E34." They said software problems are not covered by my 8 year/100K mile Voltec warranty yet I see others have gotten this fixed under warranty. I'm pursuing this with GM. I also had the car detailed. They did a great job except for two things. The front floor mats are anchored by pop-in pegs. Both front mats had one anchor pulled out of the mat and still attached to the pegs on the floor. I think I can re-install the anchors in the mats by pulling the two halves apart and gluing them back in. I've seen problems in other cars where loose floor mats cause the accelerator pedal to jam. I don't want that. More

Service I had a engine light came on,they took me in that day to fix the problem with no appointment. They were very friendly and understanding what my probl I had a engine light came on,they took me in that day to fix the problem with no appointment. They were very friendly and understanding what my problem was. More

Slow start, but quick action and good prognosis. A very busy shop. Waited 20 minutes to get my Camaro on the lift. Technician was very proficient and helpful. Brake inspection was quick and I got A very busy shop. Waited 20 minutes to get my Camaro on the lift. Technician was very proficient and helpful. Brake inspection was quick and I got good news. Check out was very quick. TX. More

The only dealer I use I’m reluctant to use the service department at dealerships, but DeNooyer has never failed to be efficient and friendly and continues to price their se I’m reluctant to use the service department at dealerships, but DeNooyer has never failed to be efficient and friendly and continues to price their services fairly. More

went above what i expected. Transmission was back ordered once it came in they got it done quicker than i expected. Transmission came in on wednesday had back friday noon time. Transmission was back ordered once it came in they got it done quicker than i expected. Transmission came in on wednesday had back friday noon time. More

warrenty service The new guy ( Donald #3319) that took care of me did an excellent job. He explained all my options. He was friendly. I will recommend to friends The new guy ( Donald #3319) that took care of me did an excellent job. He explained all my options. He was friendly. I will recommend to friends More

Unfortunately I had a bad experience Usually I had very good service. This time they forgot my car and never worked on it while I waited. 2.5 hours later I checked on it and they realized Usually I had very good service. This time they forgot my car and never worked on it while I waited. 2.5 hours later I checked on it and they realized what had happened. And it turned out my issue was simple to fix! Once they brought it into the garage they should follow up on the technician to make sure it was being worked on. They apologized but never did anything for my time waiting. I will think very hard before I go back. More

Drive an hour for service I can trust I drive an hour because these guys are so good. Always an honest explanation, their communication is clear, their service members are caring and prof I drive an hour because these guys are so good. Always an honest explanation, their communication is clear, their service members are caring and professional. I always feel as though they are there with the customers best interest in mind. Last visit I had a major AC issue during the umpteenth heat wave this summer and Scott was great. He let me posted the whole time and was extremely helpful throughout the complicated diagnosis and fix. Akiem in car rental was super nice and always greeted me with a smile and willingness to help. Had to work with him twice due to the mutiple visits for mutiple fixes with same issue and he was great to work with. Fleet of cars were clean and in great shape. More

Process is seamless I love dealing with Denooyer and my service rep Chris. He always tries to make sure all of my issues are addressed and he doesn't keep me waiting if h I love dealing with Denooyer and my service rep Chris. He always tries to make sure all of my issues are addressed and he doesn't keep me waiting if he knows the service will take a while. Great experience and warranties covered most of the service. More