DeNooyer Chevrolet - Service Center

Once my problem was diagnosed, my truck was repaired and ready by the promised time. John Cordi was very professional and kept me informed during the process. ready by the promised time. John Cordi was very professional and kept me informed during the process. More

I brought my vehicle in for repair due to squealing front brakes. The service techs replaced the brake pads and rotors. Upon test driving the car they determined the front calipers needed replacement, they r brakes. The service techs replaced the brake pads and rotors. Upon test driving the car they determined the front calipers needed replacement, they replaced them. After the replacement, they determined the front calipers boxes were "constricted", they replaced them. After this replacement the techs determined the brake fluid was contaminated because the brake master cylinder and pressure booster module were bad and needed to be replaced. I voiced my concern that if the fluid was contaminated would it have adversely affected the rear calipers. Was informed it would not and they would pressure clean the brake lines. The vehicle was at the shop for over a week. After receiving the vehicle back after supposedly being repaired within a week the same squealing noise returned. I immediately returned the vehicle to the service shop so as to not unduly damage anything. The service advisor informed me that The vehicle probably not even be looked at until over a week but they would try to get it in sooner. The vehicle has now been at the shop for four days and I do not expect it back until after the Memorial Day Holiday. The dealership also did not have any "loner" vehicles so I am without personal transportation over the Holiday. Understandably I am not very pleased at this time! More

The service was excellent, timely and professional. I called for an appointment to diagnose a loss of data/on-star etc and they had me in the very next morning!. The other unnamed "de" chevy dealer (w I called for an appointment to diagnose a loss of data/on-star etc and they had me in the very next morning!. The other unnamed "de" chevy dealer (where I bought my vehicle)) wasn't able to get me in for 2 full weeks AND they said I had to leave the vehicle for 48-72 hours! DeNooyer said they would diagnose the problem and return the vehicle to me if they had to order a part. As it turned out they did need to order the part but they overnighted it and the vehicle was fixed by noon the next day! I highly recommend Denooyer as the go to chevy dealer in the Capital district. Thank you. More

Customer service was excellent! I was greeted immediately upon entering the office. My wait was minimal and service was great! I was greeted immediately upon entering the office. My wait was minimal and service was great! More

DJ was very helpful, professional and polite. I've only been for service twice, but each time the service department seems to be overbooked. I had to wait well over an hour for an oil change and I've only been for service twice, but each time the service department seems to be overbooked. I had to wait well over an hour for an oil change and tire rotation. More

Prompt and professional service. Easy to schedule a service appointment. Required service was done as promised. Easy to schedule a service appointment. Required service was done as promised. More

Very long time waiting for the first service to my Bolt EUV. and also had poor process time communication during the scheduling services. EUV. and also had poor process time communication during the scheduling services. More

service was great and on time. Jonathon got me a ride home and offered to pick me up when the truck was done,but I didn't need it..Great dealership Jonathon got me a ride home and offered to pick me up when the truck was done,but I didn't need it..Great dealership More

Very pleased with our service. Honest assessment and quick service.. would highly recommend this dealership. Honest assessment and quick service.. would highly recommend this dealership. More

I am very pleased with the service I received. This is always the case when I deal with DeNooyer. The service people are very pleasant and accommodating. This is always the case when I deal with DeNooyer. The service people are very pleasant and accommodating. More