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DeNooyer Chevrolet - Service Center

Colonie , NY

4.4
3,279 Reviews

3,279 Reviews of DeNooyer Chevrolet - Service Center

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January 17, 2023

Waited three weeks for service appointment and then took 3 days to replace 2 seals. More

by kmdpm50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jan 21, 2023 -

DeNooyer Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (518) 458-7700 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 16, 2023

Claire in the Service department was professional and thorough with what I wanted for the service maintenance on my car. I look forward to working with her in the future! (I did not work with Duane i More

by JCAGGIANELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

DeNooyer Chevrolet responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

January 16, 2023

Dealership is great, wait time for an oil change very frustrating 10:00 am appt 11:20 finally done. Hard to get appts during week that can go with my work schedule. More

by DGAILOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ St.Claire
Jan 20, 2023 -

DeNooyer Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2023

Brought in my 2008 Avalanche due to a engine issue with 98k on it and waited for diagnosis. Was told I would hear back that day or the next. 6 days later after I called I finally found out that the engin More

by markdkring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Jan 19, 2023 -

DeNooyer Chevrolet responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 15, 2023

Had the truck all day to do an oil change arrived to pick it up and waited twenty five minutes to have the truck brought up front. More

by TJSEVERANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Jan 19, 2023 -

DeNooyer Chevrolet responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 14, 2023

Professional and helpful whenever I contact them. I would recommend this dealership to anyone else. More

by counterfittersandmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel DeNooyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gianni Leto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Rigney
Jan 19, 2023 -

DeNooyer Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at DeNooyer Chevrolet, INC.! Thanks again for the recommendation, and have an amazing day!

January 14, 2023

Talked me into a warrantee that didn’t cover the work needed and no one has called me back yet. More

by GWILCOX83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 19, 2023 -

DeNooyer Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (518) 458-7700 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 14, 2023

Fixed my Bolt EV battery recall. Dropped it off in the morning and it was done and on the charger by noon. Cost to me was zero dollars and a new 10 year warranty on the battery. W More

by ZACK.RACINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Aloisi
Jan 19, 2023 -

DeNooyer Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at DeNooyer Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2023

great service good people nice place clean friendly quick on time do a good job More

by FKEEVERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

DeNooyer Chevrolet responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

January 13, 2023

timely service for those that wait. pleasant service gal that gav r is the service feedback More

by PAT551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
young lady in service
Jan 19, 2023 -

DeNooyer Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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