Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Chevrolet
Albany, NY
4,556 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you.
We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!!
Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,556 reviews
March 17, 2022
Very professional, personable and expeditious service performed by Service Advisor Danielle Herrick. A positive visit to the DePaula Service Department once again! performed by Service Advisor Danielle Herrick. A positive visit to the DePaula Service Department once again! More
by PLEHMANN30
Verified CustomerEmployees Worked With
Danielle Herrick
March 17, 2022
They have the best selection of Chevy trucks around the area. Don’t waste your time at other dealerships. They will beat any price other dealers will offer area. Don’t waste your time at other dealerships. They will beat any price other dealers will offer More
by jcheney81
Employees Worked With
Santiago Herman
March 17, 2022
2.5 hours for an oil change and tire rotation and no car wash was given. Truck was foams sat out front for 30 minutes while the paperwork was finalized. I asked for a car wash and said I had a coupon. I was wash was given. Truck was foams sat out front for 30 minutes while the paperwork was finalized. I asked for a car wash and said I had a coupon. I was told I didn’t need the coupon. It was never washed. It could have been during the 30 minutes I waited for paperwork! More
by MICHAELM3026
Employees Worked With
Not sure of her name
March 17, 2022
I had a Tuesday appointment but I brought my vehicle in Sunday night, hoping they would look at it on Monday. Told them I needed a new alternator. They never looked at it until Thursday. Late Thursday I wa Sunday night, hoping they would look at it on Monday. Told them I needed a new alternator. They never looked at it until Thursday. Late Thursday I was told they had to order the alternator (I told them Monday I needed a new one, could have ordered it then) and it wouldn’t be there until the following Monday. 6 PM Tuesday I was told it was ready. Picked it up Wednesday, ten days after I brought it in. The cost was ridiculously high. Overall, a poor experience. More
by mbtwiss
Employees Worked With
Rick Medico
March 17, 2022
I was sold a car with a damaged tire and was not disclosed information even thought the car had been "serviced" prior to purchase. No one is trying to accommodate me in this situation and I've had t disclosed information even thought the car had been "serviced" prior to purchase. No one is trying to accommodate me in this situation and I've had the car for 3 weeks . I would not recommend the dealership on 1101Central avenue I should have dealt with the location on 785 Central avenue. More
by kiahudson91
Employees Worked With
Javon Nelson
March 17, 2022
Max was fantastic to work with, very friendly, patient and listened to my needs and found me exactly what I wanted. Thank you and listened to my needs and found me exactly what I wanted. Thank you More
by mikefburnett
March 17, 2022
We spent over $2000 only to have the same concern as we dropped it off for the first time then toad in 1/2 later picked up lasted 2 days had to spend another $250 for sensor i told the dealership to check dropped it off for the first time then toad in 1/2 later picked up lasted 2 days had to spend another $250 for sensor i told the dealership to check that they said was not the problem ( crankshaft position sensor) i am totally unhappy with this dealership ( the manager did try to help me out with costs ) but in the end i was stuck with same concern My faith in this dealership has gone to “0” i could have saved a great deal of money just bringing it to a local guy to get it fixed but because i worked for a dealership for over 30 years i always found going to a certified GM or whatever was the thing to do. But as far as i can say this was repaired by a parts replacer not a real technician. I have deleted several attempts by your dealership to fill out Survey’s because i could not give a good review. I will never be back to this place again and would not recommend it to anyone. I am deeply saddened by this More
by wbtaz
March 17, 2022
Great help and quick work! Thankful for the information that was given to me as well. Thankful for the information that was given to me as well. More
by tleewins
Employees Worked With
Other Employees :
Cade Saba, Jeff Scott, Rick Medico, Chuck Richardson
March 17, 2022
Traci is the best! ! So helpful. Went above and beyond for me! Thank you! Thanks ! So helpful. Went above and beyond for me! Thank you! Thanks More
by SNOWMANSNOWMEN
Employees Worked With
March 17, 2022
I have been doing business with DePaula for 20 years and with service manager Dennis Walters. You can trust having the same service and done right every time. with service manager Dennis Walters. You can trust having the same service and done right every time. More
by JimDecker
