
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,560 reviews
Great service but if the technician is going to wash the vehicle please don’t wash half of one side and not the other to give it back to the customer vehicle please don’t wash half of one side and not the other to give it back to the customer More
The dealership has always been very customer service oriented. I feel quite comfortable and enjoy a servicing here. Tracy Parisia was very well informed about my needs. oriented. I feel quite comfortable and enjoy a servicing here. Tracy Parisia was very well informed about my needs. More
Very professional, personable and expeditious service performed by Service Advisor Danielle Herrick. A positive visit to the DePaula Service Department once again! performed by Service Advisor Danielle Herrick. A positive visit to the DePaula Service Department once again! More
They have the best selection of Chevy trucks around the area. Don’t waste your time at other dealerships. They will beat any price other dealers will offer area. Don’t waste your time at other dealerships. They will beat any price other dealers will offer More
2.5 hours for an oil change and tire rotation and no car wash was given. Truck was foams sat out front for 30 minutes while the paperwork was finalized. I asked for a car wash and said I had a coupon. I was wash was given. Truck was foams sat out front for 30 minutes while the paperwork was finalized. I asked for a car wash and said I had a coupon. I was told I didn’t need the coupon. It was never washed. It could have been during the 30 minutes I waited for paperwork! More
I had a Tuesday appointment but I brought my vehicle in Sunday night, hoping they would look at it on Monday. Told them I needed a new alternator. They never looked at it until Thursday. Late Thursday I wa Sunday night, hoping they would look at it on Monday. Told them I needed a new alternator. They never looked at it until Thursday. Late Thursday I was told they had to order the alternator (I told them Monday I needed a new one, could have ordered it then) and it wouldn’t be there until the following Monday. 6 PM Tuesday I was told it was ready. Picked it up Wednesday, ten days after I brought it in. The cost was ridiculously high. Overall, a poor experience. More
I was sold a car with a damaged tire and was not disclosed information even thought the car had been "serviced" prior to purchase. No one is trying to accommodate me in this situation and I've had t disclosed information even thought the car had been "serviced" prior to purchase. No one is trying to accommodate me in this situation and I've had the car for 3 weeks . I would not recommend the dealership on 1101Central avenue I should have dealt with the location on 785 Central avenue. More
Max was fantastic to work with, very friendly, patient and listened to my needs and found me exactly what I wanted. Thank you and listened to my needs and found me exactly what I wanted. Thank you More