
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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I feel as though the departments don't communicate with each other. I was called by Lauryn to schedule an appraisal while my car was in for an oil change. I explained that my husband would be bringing the each other. I was called by Lauryn to schedule an appraisal while my car was in for an oil change. I explained that my husband would be bringing the car because I had surgery 3 days prior. I was confused when Paul called me to tell me that unless I was ready to turn my car in for a newer model, the appraisal was unnecessary. All along I have told every person that has reached out to me that I am interested in a 2022 model of the car that I currently drive. Paul made it sound as though I would have to place a special order. My lease ends in August. More
Your service is beyond pitiful . I had to bring my truck back for an oil leak when I had just had the oil line repaired . My friend and I saw there was no oil on the dip stem . The service manager told me t back for an oil leak when I had just had the oil line repaired . My friend and I saw there was no oil on the dip stem . The service manager told me the oil level was fine and it was residual oil dripping . That’s the first time I saw residual oil dripping causing no oil reading on the dip stick . . He can not even lie good . Your mechanic also forgot to reinstall my skid plate . Worst service I ever had . xxxx IFF . More
Top notch all the way. Great service, friendly knowledgeable staff, comfortable modern waiting room. This is why I've been buying and servicing my cars here for 45 years! knowledgeable staff, comfortable modern waiting room. This is why I've been buying and servicing my cars here for 45 years! More
I was greeted right away and the agent was friendly and knowledgeable. She explained the process clearly and notified me when the car was ready. Repair/service video was informative and car was clean whe knowledgeable. She explained the process clearly and notified me when the car was ready. Repair/service video was informative and car was clean when I got it back More
I talked to lady was told one thing on the telephone. Then talked to a man in person was told another thing but in then end very happy and truck is fixed! Then talked to a man in person was told another thing but in then end very happy and truck is fixed! More
No complimentary cars while vehicle being serviced Very No complimentary cars while vehicle being serviced Very expensive oil change and tire rotation Complementary inspection sticker and car wash for p No complimentary cars while vehicle being serviced Very expensive oil change and tire rotation Complementary inspection sticker and car wash for purchasing vehicle there More