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DePaula Chevrolet
Albany, NY
4,560 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you.
We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!!
Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 4,560 reviews
January 21, 2022
Since our recall battery replacement (Bolt 2019), I have called twice to ask some questions of importance to us relative to range with the new batteries. Each time, after about 15 minutes on line, I have b called twice to ask some questions of importance to us relative to range with the new batteries. Each time, after about 15 minutes on line, I have been told that a svc mgr is tied up and will call back to me shortly. Never happened . . . positively offensive! It was Chuck as we did the recall, but who knows who is responsible for the "no return call" problem. More
by SMACKAY1
Verified CustomerEmployees Worked With
Chuck Richardson
January 21, 2022
Very unhappy with the service. I pay for an extended warranty one of the best ones and I still get charged $81 above and beyond that because it’s not an actual gym part it’s an aftermarket part. Your sa warranty one of the best ones and I still get charged $81 above and beyond that because it’s not an actual gym part it’s an aftermarket part. Your sales department is awesome your service department really is not good at spelling $50,000 I should be treated like a human being More
by Carmenpage43
Employees Worked With
Chuck Richardson
January 21, 2022
The buying experience was smooth and without any confusion or difficulties. Everyone I dealt with was professional and most pleasant. confusion or difficulties. Everyone I dealt with was professional and most pleasant. More
by sdods
January 21, 2022
I was very happy with your service ,and Dennis Walters was very professional and helpful was very professional and helpful More
by JOHNCATONE615
Employees Worked With
January 21, 2022
Danielle Herrick is a credit to your dealership. I was in and out in less than an hour for oil, filter and tire rotation. Outstanding! and out in less than an hour for oil, filter and tire rotation. Outstanding! More
by SKULLHUNTER191
January 21, 2022
No major complaints. The staff and promptly service is what has me coming back each year. what has me coming back each year. More
by TyYates
Employees Worked With
Other Employees :
Cade Saba, Jeff Scott, Rick Medico, Chuck Richardson
January 20, 2022
I have been happy with the service department at this dealership, the sales department was another story altogether. dealership, the sales department was another story altogether. More
by J.FEIREFIZ
Employees Worked With
I bought the car 5 years ago, thankfully I don’t remember the salesman’s name.
January 20, 2022
It took two days to finally get my car fixed had to use an Uber to get to work because you don't have loaner car my vehicle is only 5 months old and under warranty the next time I look to purchase a vehicl an Uber to get to work because you don't have loaner car my vehicle is only 5 months old and under warranty the next time I look to purchase a vehicle I will make sure they can accommodate my needs,,! More
by cresentangel13
Employees Worked With
Spencer carter
January 20, 2022
I have a Chevy dealership 4 miles from my home. I drive 50 miles away to deal with DePaula. This was my 3rd truck I've bought from them and this was the best vehicle buying experience ever. 50 miles away to deal with DePaula. This was my 3rd truck I've bought from them and this was the best vehicle buying experience ever. More
by SMASHLEY2517
Employees Worked With
