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DePaula Chevrolet
Albany, NY
4,559 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you.
We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!!
Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 4,559 reviews
November 17, 2021
My ChevyVolt needed a battery monitor, a part difficult to get because of global supply issues. I waited over 3 months for the car to be fixed. Rick,my service rep,did a great job keeping me informed throu to get because of global supply issues. I waited over 3 months for the car to be fixed. Rick,my service rep,did a great job keeping me informed throughout the process. More
by Kjbulko
Verified CustomerEmployees Worked With
Rick Medico
November 17, 2021
Poor service. Concerned with volume not customers. Do not follow customer directions that are written down. Paper work is tossed down in front of you to sigh and service guy walks away Service manager not follow customer directions that are written down. Paper work is tossed down in front of you to sigh and service guy walks away Service manager needs to go to customer relations school. They are expensive.... many mechanics quit because they do not like how they do service. Don’t go her for major repair. They wanted to do a fuel injection treatment... service guy could not explain what the service was because it is nothing but “make some money “ by adding a few fuel treatments Bad customer relationship and “give me your money” More
by ABAUTOCHKA
Employees Worked With
Service manager...., Bob Leonard
November 17, 2021
I work directly with Younas and my experience was very pleasant. He was direct and told me what he could do and what he couldn’t do. It was a pleasure doing business with DePaula. pleasant. He was direct and told me what he could do and what he couldn’t do. It was a pleasure doing business with DePaula. More
by SAS0
November 17, 2021
Brought my mother's car in for service as she was unable. Traci was prompt welcoming me and was able to get what I need done for my mother in a very timely manner. I would recommend Depaula auto group and Tr Traci was prompt welcoming me and was able to get what I need done for my mother in a very timely manner. I would recommend Depaula auto group and Traci in the service for sure. More
by Brookii2334
November 17, 2021
Arrived to a warm welcome and received an oil change and tire rotation. Quick service, friendly staff. Thank you! tire rotation. Quick service, friendly staff. Thank you! More
by Chvylady
Employees Worked With
November 17, 2021
Friendly service was taken care of for oil change and tire rotation on a Saturday tire rotation on a Saturday More
by SONCHO200946
November 17, 2021
Professional from start to finish, knowledgeable and answered all the questions that I had. Excellent service. answered all the questions that I had. Excellent service. More
by cthenderson576
Employees Worked With
November 16, 2021
My experience was was excellent . Everyone was very friendly and cheerful ! Waiting area was very comfortable abd danielle who handled the paper work could not have been nicer !! friendly and cheerful ! Waiting area was very comfortable abd danielle who handled the paper work could not have been nicer !! More
by BRASSARDCAROL
Employees Worked With
Danielle did the paper work I thought someone named Jeremy worked on the vehicle
