DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Great experience!!! Everyone was helpful and professional. Took the time to explain everything to me. I would recommend your dealership to friends and family! Thanks professional. Took the time to explain everything to me. I would recommend your dealership to friends and family! Thanks More
The sales department is wonderful!! I worked with Matt and he worked very hard to help me find the vehicle I wanted and love!! It took over 4 months and he was very patient with me and answered all my que and he worked very hard to help me find the vehicle I wanted and love!! It took over 4 months and he was very patient with me and answered all my questions whenever I texted him! Front desk was very friendly and it was a good atmosphere! One draw back was trying to get an appointment to fix scratches on my new car that happened during transport. I had to call multiple times and finally got my sales guy involved and he got me the call. So more props for Matt! Oh and Chad did an excellent job of going over how everything worked once I got the vehicle, it was nice to be able to have that personal tutorial instead of reading the manual or trial and error, so thank you! More
I came in for a vehicle inspection of my Chevrolet Silverado Z71. It was completed in a reasonable amount of time and I was satisfied with the inspection and service. Silverado Z71. It was completed in a reasonable amount of time and I was satisfied with the inspection and service. More
Always great service and friendly staff. Very attentive to the customer, explained what was done to my car and advised me of any future maintenance I needed to be aware of. to the customer, explained what was done to my car and advised me of any future maintenance I needed to be aware of. More
Staff were friendly but not knowledgeable about electric cars. Info and requests shared over the phone prior to the appointment didn’t get passed along to the person we interacted with on the day of. Apprec cars. Info and requests shared over the phone prior to the appointment didn’t get passed along to the person we interacted with on the day of. Appreciated the free Lyft car service, though. More
I came in without an appointment for an inspection and oil change and alignment. I was helped right away. Excellent service! I will definitely be back for my next service needs. oil change and alignment. I was helped right away. Excellent service! I will definitely be back for my next service needs. More
My salesperson John Henry was very attentive and worked hard to meet my needs. Manny the finance person was very thorough. I feel I got a decent deal in my new lease considering the current car market. hard to meet my needs. Manny the finance person was very thorough. I feel I got a decent deal in my new lease considering the current car market. More
Staff was Courteous, professional and absolutely no pressure from start to finish when buying our car. Sales person explained everything in great detail and knowledge. pressure from start to finish when buying our car. Sales person explained everything in great detail and knowledge. More
I called 4 or 5 times to get an update on my service and was told I’d get called back and never did unfortunately I had to keep calling back hours later. was told I’d get called back and never did unfortunately I had to keep calling back hours later. More
Poor communication: type of tire (summer vs all season) never indicated on printed estimate or verbally. I asked for OEM. Front tires installed are Michelin Pilot Sport A/S 3+. Rear tires installed are Mic never indicated on printed estimate or verbally. I asked for OEM. Front tires installed are Michelin Pilot Sport A/S 3+. Rear tires installed are Michelin All Season 4 ZP. Why the difference between fronts and rears? Tire pressures were as follows; FR 35, FL 36, RR 34 and RL 36. Why those pressures, 4 to 6 psi over car manufacturer's recommended psi on a high performance car and high performance tire, is troubling! More






