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DePaula Chevrolet

Albany, NY

4.8
4,723 Reviews
DePaula Chevrolet – Your Trusted Chevrolet Destination in Albany, NY Experience the DePaula Difference at Albany’s premier Chevrolet dealership. As a family-owned and operated business proudly serving the Capital Region since 1980, we’ve built our reputation on excellence, integrity, and treating every customer like family. Whether you’re buying a new Chevrolet, a quality pre-owned vehicle through CarBravo, or need top-tier service, parts, detailing, or collision repair, our award-winning team delivers an unmatched experience. New & Used Vehicle Sales (Including CarBravo) Shop our huge selection of new Chevrolet cars, trucks, and SUVs with transparent, no-hassle pricing and competitive deals. Our friendly Internet Sales Team offers a personalized experience—online, by phone, or in person. For pre-owned vehicles, explore our CarBravo certified selection, backed by rigorous multi-point inspections, warranties, and roadside assistance. We make buying stress-free with: Aggressive trade-in values Flexible financing and lease options DePaula New Vehicle Advantage and Pre-Owned Promise Join our Preferred Customer Program for instant benefits like $250 toward any new or used purchase. Your satisfaction is guaranteed—we build relationships that last a lifetime. Expert Service & Maintenance Trust your Chevrolet to our factory-trained, GM-certified technicians in our modern facility. From routine maintenance and oil changes to advanced diagnostics and repairs, we deliver fast, reliable service you can count on. Convenient amenities include: Weekend and quick-service hours Shuttle service & loaner vehicles Free vehicle washes with service Comfortable waiting areas with Wi-Fi, workstations, and a children’s play area Genuine GM Parts & Accessories We maintain a large inventory of OEM Chevrolet parts and accessories for perfect fit and performance. Our knowledgeable Parts Team provides quick turnaround, expert recommendations, and Preferred Customer discounts (including 5% off non-warranty maintenance and parts purchases). Professional Detailing Bring your vehicle back to showroom condition with our expert detailing services. We offer interior deep cleaning, exterior polishing, paint protection, ceramic coatings, and more—using premium products for lasting results. Perfect after service or before resale. Premier Auto Body & Collision Center Albany’s trusted GM collision experts. Our I-CAR certified technicians and experienced management team handle everything from minor dents and scratches to major repairs on all makes and models. You’ll enjoy: Paint Match Guarantee with lifetime warranty State-of-the-art downdraft paint booths Free estimates & loaner vehicles Fast, factory-standard repairs Why Choose DePaula Chevrolet? 12X GM Dealer of the Year Awards 15 General Motors Mark of Excellence Awards 15 General Motors Standards of Excellence Awards 7 GM Standards of Excellence Leadership Awards 6 Chevrolet Genuine Leader Awards Transparent pricing, honest advice, and a true family atmosphere One-stop convenience for sales, service, parts, detailing, and body work 4.8+ star reputation on DealerRater with thousands of glowing reviews We look forward to earning your business for life!
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785 Central Ave

Albany, NY

12206

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Showing 4,723 reviews

August 27, 2021

Great experience!!! Everyone was helpful and professional. Took the time to explain everything to me. I would recommend your dealership to friends and family! Thanks More

by jpg0123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

The sales department is wonderful!! I worked with Matt and he worked very hard to help me find the vehicle I wanted and love!! It took over 4 months and he was very patient with me and answered all my que More

by beckigould74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Duxbury, Matthew Dacosta
August 27, 2021

I came in for a vehicle inspection of my Chevrolet Silverado Z71. It was completed in a reasonable amount of time and I was satisfied with the inspection and service. More

by janostario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know her name
August 27, 2021

Always great service and friendly staff. Very attentive to the customer, explained what was done to my car and advised me of any future maintenance I needed to be aware of. More

by WFLORESO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Keville, Alex Haynes
August 27, 2021

Staff were friendly but not knowledgeable about electric cars. Info and requests shared over the phone prior to the appointment didn’t get passed along to the person we interacted with on the day of. Apprec More

by DEKBLAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
August 26, 2021

I came in without an appointment for an inspection and oil change and alignment. I was helped right away. Excellent service! I will definitely be back for my next service needs. More

by VANAKENC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
August 26, 2021

My salesperson John Henry was very attentive and worked hard to meet my needs. Manny the finance person was very thorough. I feel I got a decent deal in my new lease considering the current car market. More

by susan_directory
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manuel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Henry Phillips
August 26, 2021

Staff was Courteous, professional and absolutely no pressure from start to finish when buying our car. Sales person explained everything in great detail and knowledge. More

by tboller72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Henry Phillips, Eric Boodhoo
August 26, 2021

I called 4 or 5 times to get an update on my service and was told I’d get called back and never did unfortunately I had to keep calling back hours later. More

by patrickhorton11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Haynes
August 26, 2021

Poor communication: type of tire (summer vs all season) never indicated on printed estimate or verbally. I asked for OEM. Front tires installed are Michelin Pilot Sport A/S 3+. Rear tires installed are Mic More

by Bjlotz14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle
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