Back

DePaula Chevrolet

Albany, NY

4.8
4,723 Reviews
DePaula Chevrolet – Your Trusted Chevrolet Destination in Albany, NY Experience the DePaula Difference at Albany’s premier Chevrolet dealership. As a family-owned and operated business proudly serving the Capital Region since 1980, we’ve built our reputation on excellence, integrity, and treating every customer like family. Whether you’re buying a new Chevrolet, a quality pre-owned vehicle through CarBravo, or need top-tier service, parts, detailing, or collision repair, our award-winning team delivers an unmatched experience. New & Used Vehicle Sales (Including CarBravo) Shop our huge selection of new Chevrolet cars, trucks, and SUVs with transparent, no-hassle pricing and competitive deals. Our friendly Internet Sales Team offers a personalized experience—online, by phone, or in person. For pre-owned vehicles, explore our CarBravo certified selection, backed by rigorous multi-point inspections, warranties, and roadside assistance. We make buying stress-free with: Aggressive trade-in values Flexible financing and lease options DePaula New Vehicle Advantage and Pre-Owned Promise Join our Preferred Customer Program for instant benefits like $250 toward any new or used purchase. Your satisfaction is guaranteed—we build relationships that last a lifetime. Expert Service & Maintenance Trust your Chevrolet to our factory-trained, GM-certified technicians in our modern facility. From routine maintenance and oil changes to advanced diagnostics and repairs, we deliver fast, reliable service you can count on. Convenient amenities include: Weekend and quick-service hours Shuttle service & loaner vehicles Free vehicle washes with service Comfortable waiting areas with Wi-Fi, workstations, and a children’s play area Genuine GM Parts & Accessories We maintain a large inventory of OEM Chevrolet parts and accessories for perfect fit and performance. Our knowledgeable Parts Team provides quick turnaround, expert recommendations, and Preferred Customer discounts (including 5% off non-warranty maintenance and parts purchases). Professional Detailing Bring your vehicle back to showroom condition with our expert detailing services. We offer interior deep cleaning, exterior polishing, paint protection, ceramic coatings, and more—using premium products for lasting results. Perfect after service or before resale. Premier Auto Body & Collision Center Albany’s trusted GM collision experts. Our I-CAR certified technicians and experienced management team handle everything from minor dents and scratches to major repairs on all makes and models. You’ll enjoy: Paint Match Guarantee with lifetime warranty State-of-the-art downdraft paint booths Free estimates & loaner vehicles Fast, factory-standard repairs Why Choose DePaula Chevrolet? 12X GM Dealer of the Year Awards 15 General Motors Mark of Excellence Awards 15 General Motors Standards of Excellence Awards 7 GM Standards of Excellence Leadership Awards 6 Chevrolet Genuine Leader Awards Transparent pricing, honest advice, and a true family atmosphere One-stop convenience for sales, service, parts, detailing, and body work 4.8+ star reputation on DealerRater with thousands of glowing reviews We look forward to earning your business for life!
Contact Dealership

785 Central Ave

Albany, NY

12206

Directions

By Type

Showing 4,723 reviews

August 20, 2021

Always very professional courteous competent and convenient. Communication from the service advisor regarding the status of my vehicle was very good. I like that they do a complete inspection every More

by GHALBEDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
August 20, 2021

Chris, Gary and Johnnie were professional and made our experience extremely smooth! We would most definitely purchase again from DePaula. Thank you to all who assisted with our purchase! More

by Rob P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Okyem, Gary Grimley, Christian Szakats
August 20, 2021

Quick and easy. I was called for recalls on my truck. Had the recalls done along with my first service and undercoating. I asked for a loaner and they had one for me. More

by milburnpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
August 20, 2021

Unfriendly clerk. Took 20 mins to check me in for an oil change. Clerk left while in the middle of checking me in to run keys to someone else. When I voiced my objection with a heavy irritated sigh,, he ask More

by BARBIE8897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Sarafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Scott
August 19, 2021

DePaula Chevrolet service advisors do not return your phone calls. Servicing my vehicle at a different dealership. Will not buy another vehicle at DePaula Chevrolet. More

by mcarhart60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Haynes
August 19, 2021

The Service I received from the Depaula Red Team ..Alex was excellent. I was treated as if I was their best and only customer from the beginning to end of my appointment. The necessary repairs were explain More

by AHK26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nice red haired young man welcomed me to the service dept. The receptionist was also wonderful, Jason Keville, David Plante, Alex Haynes, Chuck Richardson
August 19, 2021

Depaula Chevrolet is excellent. They keep customers engaged throughout the process with pictures and daily updates. Very pleased with everyone I have dealt with over the years More

by newt61258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Restino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Restino, Mike Haynes, Alex Haynes
August 19, 2021

Ease of service. The video that was provided was great! The wait time was a little long but I typically drop off my car and come back to get it. More

by sgross469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Herrick
August 19, 2021

This was the most hassle free car deal I have ever done. Anthony Lokie was a great salesman! Would definitely recommend him to friends that are looking for a vehicle. More

by sgross469
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Okyem, Anthony Lokie
August 19, 2021

Fast and efficient for my service. On time and I was out quickly. The interactions from beginning to end was great. They kept me informed about what was going on the whole time. More

by MWAR21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
238
...