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DePaula Chevrolet

Albany, NY

4.8
4,723 Reviews
DePaula Chevrolet – Your Trusted Chevrolet Destination in Albany, NY Experience the DePaula Difference at Albany’s premier Chevrolet dealership. As a family-owned and operated business proudly serving the Capital Region since 1980, we’ve built our reputation on excellence, integrity, and treating every customer like family. Whether you’re buying a new Chevrolet, a quality pre-owned vehicle through CarBravo, or need top-tier service, parts, detailing, or collision repair, our award-winning team delivers an unmatched experience. New & Used Vehicle Sales (Including CarBravo) Shop our huge selection of new Chevrolet cars, trucks, and SUVs with transparent, no-hassle pricing and competitive deals. Our friendly Internet Sales Team offers a personalized experience—online, by phone, or in person. For pre-owned vehicles, explore our CarBravo certified selection, backed by rigorous multi-point inspections, warranties, and roadside assistance. We make buying stress-free with: Aggressive trade-in values Flexible financing and lease options DePaula New Vehicle Advantage and Pre-Owned Promise Join our Preferred Customer Program for instant benefits like $250 toward any new or used purchase. Your satisfaction is guaranteed—we build relationships that last a lifetime. Expert Service & Maintenance Trust your Chevrolet to our factory-trained, GM-certified technicians in our modern facility. From routine maintenance and oil changes to advanced diagnostics and repairs, we deliver fast, reliable service you can count on. Convenient amenities include: Weekend and quick-service hours Shuttle service & loaner vehicles Free vehicle washes with service Comfortable waiting areas with Wi-Fi, workstations, and a children’s play area Genuine GM Parts & Accessories We maintain a large inventory of OEM Chevrolet parts and accessories for perfect fit and performance. Our knowledgeable Parts Team provides quick turnaround, expert recommendations, and Preferred Customer discounts (including 5% off non-warranty maintenance and parts purchases). Professional Detailing Bring your vehicle back to showroom condition with our expert detailing services. We offer interior deep cleaning, exterior polishing, paint protection, ceramic coatings, and more—using premium products for lasting results. Perfect after service or before resale. Premier Auto Body & Collision Center Albany’s trusted GM collision experts. Our I-CAR certified technicians and experienced management team handle everything from minor dents and scratches to major repairs on all makes and models. You’ll enjoy: Paint Match Guarantee with lifetime warranty State-of-the-art downdraft paint booths Free estimates & loaner vehicles Fast, factory-standard repairs Why Choose DePaula Chevrolet? 12X GM Dealer of the Year Awards 15 General Motors Mark of Excellence Awards 15 General Motors Standards of Excellence Awards 7 GM Standards of Excellence Leadership Awards 6 Chevrolet Genuine Leader Awards Transparent pricing, honest advice, and a true family atmosphere One-stop convenience for sales, service, parts, detailing, and body work 4.8+ star reputation on DealerRater with thousands of glowing reviews We look forward to earning your business for life!
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785 Central Ave

Albany, NY

12206

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Showing 4,723 reviews

August 01, 2021

Customer service was the worst. Jeff Scott has very bad greeting. Has very bad attitude as if he didn't want the customer me there. More

by NELSONMENA30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Scott
August 01, 2021

These guys always get the job done. Had a nail in my tire and they fixed it quickly and had me on my way. Thansk! More

by SAJAD.NOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
August 01, 2021

Excelente trabajo, solo me falta el titulo pero en lo demás un buen trabajo honesto y muy buena comunicación tratan bien y hacen lo mejor por si cliente More

by Michael Estrada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zanchelli, Santiago Herman
August 01, 2021

Myself and none of my family will ever get our 4 Chevy vehicles serviced at Depaula ever again. Old school, sexist discrimination at its finest at Depaula. More

by Jcrandall704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2021

Organized and very easy to schedule an appointment. They were also very fast with the service and on excellent when it comes to communication with everything going on More

by TDECENZO83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2021

Very easy to work with, drove away the vehicle I wanted all in one day. They made the buying experience painless and easy. I'm very pleased. More

by bshanagher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gallo, Paolo Albanese, Javon Nelson
July 31, 2021

My experience with DEPAULA has been mixed. They always seem to fix the problem or complete the service but there attention to detail is sometimes lacking! I’ve been there a handful of times and this is th More

by RINSERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle herrick
July 31, 2021

So far I have been disappointed at every service appointment. This time was the worst ever. It s insulting when your coordinator talks to the male with you even when he says talk to her. Ps I signed More

by FLIGHTY.FLUTE
Recommend Dealer
No
Employees Worked With
Danielle
July 31, 2021

I bought a very special vehicle. Everyone at the dealership was a advocate for my deal to work out. Mutually beneficial . I appreciate how they worked with bank to get the best deal More

by kyleramos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aram Davtyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Duxbury, Nnanna Njoku, David Plante
July 30, 2021

I was impressed with the level of professionalism, the help I received was amazing. Thanks to Dewin De Jesus, for being a wonderful sales man. More

by reyesv4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewin DeJesus
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