DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Smooth lease purchase!! Thanks to Randy Raymond for introducing me to Alison Raymond. Everything went quickly and easy thanks to her. She absolutely put me at ease with her friendliness, caring, acco introducing me to Alison Raymond. Everything went quickly and easy thanks to her. She absolutely put me at ease with her friendliness, caring, accommodating and her knowledge. Alison was also very helpful with all the features of my new SUV. More
I brought my traverse into Depaula for its first oil change on 7/22/21. All I needed was an oil change and tire rotation. It took 1 hour and 30 minutes. That’s ridiculous. After an hour of waiting I had change on 7/22/21. All I needed was an oil change and tire rotation. It took 1 hour and 30 minutes. That’s ridiculous. After an hour of waiting I had to ask at the service desk several times when and if my vehicle would be done…. I most likely will not be back More
The staff was fine. The service was quick. However, for the second time I had services done that were under warranty but for some reason it did not appear in the computer. Your staff had to go looking for the second time I had services done that were under warranty but for some reason it did not appear in the computer. Your staff had to go looking for my warranty info. It was time consuming for both your staff and myself. Your staff shouldn't have to worry that all the correct information is there. It should just be there. If you update your system you need to make sure all information is successfully and completely transferred. Otherwise you can have aggravated staff and customers. More
Chuck is the man. He is very clear in his communication and always makes sure to follow up! Great work! Only dealership I would use! and always makes sure to follow up! Great work! Only dealership I would use! More
Sales process and vehicle delivery were great. They even delivered the vehicle and paperwork to my location so we didn’t have to worry about going to pick it up. Very convenient. delivered the vehicle and paperwork to my location so we didn’t have to worry about going to pick it up. Very convenient. More
I had an excellent experience working with Dave Plante he understood what problems I was having and proper repairs were made which corrected the issue. understood what problems I was having and proper repairs were made which corrected the issue. More
The staff was extremely helpful and friendly. Easiest car buying experience I have ever had. Everyone made me feel like a priority. I would definitely recommend DePaula. buying experience I have ever had. Everyone made me feel like a priority. I would definitely recommend DePaula. More
Wonderful place to purchase a car, everything went smoothly, and I got a great deal on my used car. Would definitely purchase my next car from them smoothly, and I got a great deal on my used car. Would definitely purchase my next car from them More
Anthony was very pleasant to deal with and professional showed all the ins and outs of the truck and seemed very knowledgeable on its features and the young lady who did the onstar was funny and made that showed all the ins and outs of the truck and seemed very knowledgeable on its features and the young lady who did the onstar was funny and made that experience easy More






