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DePaula Chevrolet

Albany, NY

4.6
4,560 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you. We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!! Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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785 Central Ave

Albany, NY

12206

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Showing 4,560 reviews

March 22, 2021

Went smooth and easily, got to drive around the parking lot a little bit due to not having a license yet, my mom drove around for a test drive same day.. it was cleaned before I got it however the gastank More

by colin.vangrinsven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Anadio
Mar 24, 2021 -

DePaula Chevrolet responded

We appreciate the time you took out of your day to provide this feedback. At Depaula Chevrolet Inc, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 22, 2021

Dewin was very nice. He made sure I understood every step of the process. I purchased a manual car and am still learning to drive manual and he gave me some lessons while I was test driving it then he drove More

by mattman322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewin DeJesus
Mar 25, 2021 -

DePaula Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 22, 2021

Very polite and friendly 5 stars out of 5 and helped us pick out the right vehicle thank you. Very helpful and excellent service also patient. More

by Souciashane62
Recommend Dealer
Yes
Employees Worked With
Kwame Jarvis
Mar 25, 2021 -

DePaula Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 22, 2021

Awesome as always never had a bad time working with the staff both in the store and online. Always make my experience a welcoming one More

by Jon_depaula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Altieri
Mar 25, 2021 -

DePaula Chevrolet responded

Jon, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 22, 2021

Zack was very polite and informative he made the process of buying a car a very easy one. Great customer service with a smile. I was extremely satisfied. More

by aailayp123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Anadio
Mar 25, 2021 -

DePaula Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 21, 2021

I have no complaints. They always treated me good. All the way to the sales department to the parts department. Their employees make sure you leave happy. More

by PPONCH41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Pakatar, Jason Keville
Mar 24, 2021 -

DePaula Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

Mar 24, 2021 -

PPONCH41 responded

Thank you.

March 21, 2021

JohnHenry’s professionalism was outstandingly unwavering. He explained the vehicle purchasing process clearly and concisely. He was pleasant and collected throughout the process, and I would definitely go th More

by klippmike2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Henry Phillips
Mar 24, 2021 -

DePaula Chevrolet responded

Hi and thanks for the great feedback! We're very happy that John was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 21, 2021

The service staff at Depaula is always friendly and professional. I appreciated the use of a loaner vehicle while trying to find the issue with the radio. Thank you More

by Cwaldron6
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Terrell
Mar 24, 2021 -

DePaula Chevrolet responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 20, 2021

Was very pleased with being able to buy my used car From Eric. And DePaula Chevorlet .very much enjoyed the whole experience and also how I was treated More

by Linclark48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bauer
Mar 24, 2021 -

DePaula Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 20, 2021

This was my first visit to DePaula Ford to have my 2012 Challenger serviced after purchasing it in September of 2020. Scheduling this was a snap online, and the service manager Lenny was awesome to work wi More

by CCAPO59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
Mar 24, 2021 -

DePaula Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

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