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DePaula Chevrolet

Albany, NY

4.6
4,556 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you. We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!! Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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785 Central Ave

Albany, NY

12206

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Showing 4,556 reviews

February 25, 2021

Waste of time. Issue was never resolved and none of the things the vehicle was brought in for was even done. Never had luck with the service department here. More

by KSLAVIN599
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

DePaula Chevrolet responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me to get in touch so we can work towards an understanding. Thank you. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 24, 2021

Service was amazing! I was shown everything g I was looking for, with amazing help. I couldn’t have gotten better service with everything I needed! More

by Bpiaggi597
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bauer
Mar 01, 2021 -

DePaula Chevrolet responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Depaula Chevrolet Inc, we value our customers and we look forward to seeing you on your next visit. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 24, 2021

I have purchased a few cars from thus dealer ship always a smooth ride. I.JUST had major repairs done on my van which I purchased at this dealer ship and the treatment I received from servuce to.autobody wa More

by WALLSBYWALKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dario Arango, Dave Plante, Cullan Hanna
Mar 01, 2021 -

DePaula Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 24, 2021

Everyone was very Helpful and professional. We were very happy with Kwame Jarvis he stayed with us through the whole process. Very pleasant and helpful. Thank you Kwame. Thank you to service also very quick More

by PAPAJRIVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cullan Hanna, Kwame Jarvis, Jeff Scott, Rick Medico
February 24, 2021

Great service, friendly staff. Everyone was very welcoming. Showed us all we needed to know and more about our car. Very satisfied with the deal More

by smm223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aram Davtyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nnanna Njoku
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauryn Kucskar
Mar 01, 2021 -

DePaula Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 24, 2021

I stopped in to look at new cars And a gentleman named Nick Was helping us And we found a Chevy trailblazer we liked and ended up purchasing it.Nick was very helpful and appreciated it. More

by licia_haack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aram Davtyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Altieri
Mar 01, 2021 -

DePaula Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

Mar 01, 2021 -

licia_haack responded

Your welcome Jon! 😊

February 24, 2021

My experience at DePaula was great. Everyone was knowledgeable and capable. My salesman Dan knew his product and was helpful and made the buying process very smooth. Aram was very efficient with t More

by kevdoyle4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aram Davtyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Pakatar
Mar 01, 2021 -

DePaula Chevrolet responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 23, 2021

Great job yet again. Services were quick and efficient. I purchased my Chevy Trax a year ago from Jose!! So glad I did!! Great job Chevy DePaula!! More

by NBETHMANN130924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan smith, Jose Coffil, Javon Nelson, Mike Haynes
February 23, 2021

All service personnel was helpful my vehicle was returned add time it was promise All the parts for my recalls wasn’t in which was a little inconvenient because now I’llNeed another appointment parts seems t More

by MRBUTLER1950@yahoo.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cade Saba, Jason Keville, Rick Medico
February 23, 2021

I had an emergency coolant leak on a Saturday and they took me right in. The repair required parts that had a several day wait time so they gave me a great new loaner. The repair was completed within the More

by magic juan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
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