
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Very Good overall My time there was positive. My only two concerns would be with the lack of discounts and incentive that did not match advertised price. Two additiona My time there was positive. My only two concerns would be with the lack of discounts and incentive that did not match advertised price. Two additional items that I would not have purchased were said to be free. Upon delivery those free items were rolled into financing and not free at all. John clay was very helpful and on point. He expedited the process and did a very good job getting things done in a reasonable amount of time. Overall I would recommend the dealership but I would suggest during the extended warranty/service selection process you gear down just a little and understand what the customer wants in coverage. Offer but don't push. Could have been a deal breaker if I wasn't flexible. I feel as a customer I shouldn't have to bend. More
Quick and easy purchase Good experience. Sales people were patient, experienced and respectful. Listened to our needs & made the process quick & easy. Would recommend to othe Good experience. Sales people were patient, experienced and respectful. Listened to our needs & made the process quick & easy. Would recommend to others in the future. More
Perfect They helped me find the right truck and worked with my budget. Everything was done in a few short hours. Great selection and friendly service. They helped me find the right truck and worked with my budget. Everything was done in a few short hours. Great selection and friendly service. More
Very poor salesman to customer service Was told one thing on the phone and something different when I showed up. Would not recommend to anyone. Was not impressed with the service at all Was told one thing on the phone and something different when I showed up. Would not recommend to anyone. Was not impressed with the service at all More
2500hd Wish you had more Chevy 2500's in stock, but I found one that suited my needs. Price was ok around invoice, but nothing spectacular. Sales and service Wish you had more Chevy 2500's in stock, but I found one that suited my needs. Price was ok around invoice, but nothing spectacular. Sales and service people were good. More
Exceptional from Start to Finish Damien DeDonatis is all about meeting customer’s expectations, Car salesman make many promises, but few of them successfully executes what has been pr Damien DeDonatis is all about meeting customer’s expectations, Car salesman make many promises, but few of them successfully executes what has been promised to their customers. Damien understands it is important to also develop honest relationships with his customers, that extend beyond the sale of a vehicle and treat them as real people. We leased two trucks through Damien in one week, because of his attention to detail, with no pressure to buy and most importantly, his knowledge of the business. The best car-buying experience hands down. It doesn't get any better than Damien! More
Great service Steve Watson is so nice and helpful, and always answer my "simple" question patiently. Highly recommend. At the same time, Eric Terdoslavich is always Steve Watson is so nice and helpful, and always answer my "simple" question patiently. Highly recommend. At the same time, Eric Terdoslavich is always warm-hearted. Great work. ..Jie More
Awesome! The best experience I've had at a new car dealer. No pressure, very knowledgable, everyone was super friendly! They found exactly what I wanted and a The best experience I've had at a new car dealer. No pressure, very knowledgable, everyone was super friendly! They found exactly what I wanted and answered all my crazy car shopper questions. More
Great buying experience Damien was great in helping us get to our goal payment he worked very hard to help us. Could not have asked for a better sales associate than him. Wil Damien was great in helping us get to our goal payment he worked very hard to help us. Could not have asked for a better sales associate than him. Will be returning. More
Professional and friendly!! I have purchased many new vehicals from Fuccilo manly because of price. I went to DePaula and had an amazing interaction. They met the price I was loo I have purchased many new vehicals from Fuccilo manly because of price. I went to DePaula and had an amazing interaction. They met the price I was looking for and the way they treat you is second to none. I strongly incourage you to stop in their dealership if looking for a new or used vehicals!!!! More