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DePaula Chevrolet

Albany, NY

Overview
Employees
Reviews
Vehicles
4.6
4,558 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you. We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!! Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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785 Central Ave

Albany, NY

12206

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Showing 4,558 reviews

December 24, 2024

Bill Magee was awesome start to finish. Our company was looking to add a box truck to our growing fleet. We found the exact one we were looking for at Depaula Chevrolet. Filled out an inter More

by austin c.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Magee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

DePaula Chevrolet responded

Thank you for sharing your experience! We're thrilled to hear that Bill provided outstanding service while helping you find the perfect box truck for your fleet at DePaula Chevrolet. It's great to know that he was able to make the buying process smooth and transparent for you. We're also glad to hear that Dennis, who is in the service department, contributed to your positive experience. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

December 16, 2024

The Service Center is a rip-off. I went in for a vehicle inspection of my 2021 Mazda CX5 with 24k miles, and left with an estimate for brake pads & rotors for $1,400. On a previous o More

by CindiD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Christopher
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Dec 18, 2024 -

DePaula Chevrolet responded

Thank you for sharing your experience with us. I understand your concerns and appreciate your feedback regarding your recent visit for the inspection of your 2021 Mazda CX-5. At DePaula Chevrolet, I strive to provide transparent and honest service to our customers. If you would like to discuss your experience further, please feel free to reach out to me directly. I value your input and hope to have the opportunity to regain your trust in the future. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

October 27, 2024

The service we receive is consistently excellent. Service rep. Luis communicates in layman terms and creates a positive experience for the customer with recommendations and reasonable costs. More

by mathclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Oct 29, 2024 -

DePaula Chevrolet responded

Thank you for your wonderful review! I truly appreciate your recognition of the excellent service at DePaula Chevrolet. It's great to hear that Luis made your experience positive with clear communication and helpful recommendations. I look forward to serving you again in the future! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

September 24, 2024

Excellent service, timely transaction, fair pricing and a great collection of vehicles to choose from. More

by jrhamilton1589
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Toukhi
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Sep 25, 2024 -

DePaula Chevrolet responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had an excellent experience with our service, timely transaction, and fair pricing. At DePaula Chevrolet, we pride ourselves on our great collection of vehicles, and it's fantastic to know that you found exactly what you were looking for. I look forward to seeing you again next time! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

September 18, 2024

Dave, Allison, Randy, Ethan & Manny are stellar! Best experience I’ve had by far, this team assisted me in purchasing my dream truck. Thank you all! More

by Troysbest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Raymond
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Sep 20, 2024 -

DePaula Chevrolet responded

Thank you so much for your wonderful review! I'm thrilled to hear that our team, including Dave, Allison, Randy, Ethan, and Manny, helped you have the best experience in purchasing your dream truck. I appreciate your feedback and look forward to assisting you again at DePaula Chevrolet! Enjoy your new truck! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

September 05, 2024

Quick response, organized, helpful, customer oriented, no pressure sales. Liked Tyler O’Brien in sales. More

by Breeze
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Hammes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler O’Brien
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Sep 05, 2024 -

DePaula Chevrolet responded

Thank you for your fantastic review! I'm glad to hear that you found our team at DePaula Chevrolet to be quick, organized, and helpful, especially Tyler in sales. We pride ourselves on providing a pressure-free experience, and it's wonderful to know that it resonated with you. I look forward to assisting you again in the future! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

August 29, 2024

Excellent people to work with the sales team is great and my personal sales person Danny was outstanding More

by Williamglanoue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Carll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

DePaula Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a great experience with our sales team and that Danny was able to provide you with outstanding service. At DePaula Chevrolet, I strive to ensure our customers feel valued and well taken care of. I appreciate your feedback and look forward to seeing you again soon! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

August 24, 2024

Best vehicle buying experience I’ve ever had all thanks to Tyler O’Brien. Give that man a raise! More

by Patrickflannery91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler O’Brien
Report | Print
Aug 26, 2024 -

DePaula Chevrolet responded

Thank you so much for your wonderful review, Patrick! I truly appreciate your kind words about your vehicle buying experience at DePaula Chevrolet. I'm thrilled to hear that Tyler made such a positive impact on your visit. I’ll be sure to pass along your suggestion! I look forward to serving you again in the future! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

August 24, 2024

Depaula Chevrolet is a great place to buy motor vehicles with excellent service it’s the only place I recommend for your new car More

by Graymargo32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler obrian
Report | Print
Aug 26, 2024 -

DePaula Chevrolet responded

Thank you for your kind words! I truly appreciate your recommendation and I am delighted to hear that you had an excellent experience at DePaula Chevrolet. I look forward to assisting you again in the future! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

August 12, 2024

He didn’t come out to help with the finance paperwork. Had a week to get the finance paperwork ready and left before it could be printed out. It seemed as soon as no warranty was needed, Manny stopped car More

by SANDYD926
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Guerrero
Other Employees : Mo Touhki
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Aug 13, 2024 -

DePaula Chevrolet responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the financing process at DePaula Chevrolet. It’s important to us that each customer feels supported throughout their transaction. I encourage you to reach out to me directly so I can address your concerns and ensure a better experience in the future. Thank you again for your insights. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

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