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DePaula Chevrolet
Albany, NY
4,556 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you.
We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!!
Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 4,556 reviews
May 17, 2022
Service Dept was a disaster. Took me 4 trips, 8 weeks, one wrong part installed and multiple calls to fix a latch on a storage bin. No return calls, no real explanation for the d Took me 4 trips, 8 weeks, one wrong part installed and multiple calls to fix a latch on a storage bin. No return calls, no real explanation for the delays, etc. More
by mac
Employees Worked With
Jim
May 17, 2022
This trip was a good obey. The last two were not. My apt to get my drivers side window was a very bad service my window was bot fixed after making me wait 4 hours. I was tol The last two were not. My apt to get my drivers side window was a very bad service my window was bot fixed after making me wait 4 hours. I was told the part was a stock item. I had to bring my car back due to the part had to be ordered. They knew it was one of two things needed. They should have ordered both. I made my appointment 2 weeks prior my visit. More
by ELIZABETH_ALEXANDER01
Verified CustomerEmployees Worked With
Not sure who assisted me
May 17, 2022
Everyone was so nice and professional. I was really happy when I left. I purchased a 2019 chevr equinox I was really happy when I left. I purchased a 2019 chevr equinox More
by crissyukno
May 16, 2022
Great customer service and friendly service provided at this visit. I will return for service in the future. this visit. I will return for service in the future. More
by angela
Employees Worked With
May 16, 2022
This dealership has been what I call … the peoples place. They attend to you in such a way that you feel very important. I plan to get a Malibu Chevrolet for my son soon. The service appointment is good and They attend to you in such a way that you feel very important. I plan to get a Malibu Chevrolet for my son soon. The service appointment is good and the staff are very friendly. More
by GRACESONS321
May 15, 2022
One of the service techs was absolutely rude and unapproachable. Dealt with him in the past and was the same way. My truck had 3,000 miles and the fan went. Brought it in and told me he couldn’t hea unapproachable. Dealt with him in the past and was the same way. My truck had 3,000 miles and the fan went. Brought it in and told me he couldn’t hear it and to bring it back. Brought it to another deal fixed no questions asked. Came back to dealer again for warranty work and again was “greeted” by this service tech who told me he was too busy and who told me to be there that day and then brushed me off. Bought a 50k truck and would never go back to buy or service a vehicle there again. More
by CSAMIOF
Employees Worked With
Chuck Richardson
May 15, 2022
Salesman Javon made the deal in a timely manner and the sale went seem less. Very professional staff, and vehicle was fairly priced. sale went seem less. Very professional staff, and vehicle was fairly priced. More
by dominic.corelli
Employees Worked With
Paolo Albanese, Javon Nelson, Zachary Anadio
