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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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January 21, 2022

I just got new brakes and Tracy took care of me. From beginning to the end of my visit. I've never had a bad encounter, but Tracy is just fabulous 👌. Can we clone her?. DePaul is the best 👌. More

by KGFOSTER967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy.
January 21, 2022

The service at Depaula was good and timely. I was surprised as to how cold it was in the waiting area! And it would be nice to provide a modified complimentary service as the past! More

by 2blessed2bstressed.sparks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
January 21, 2022

The staff are awesome. Their on time. And you can count on their service. Thank you! More

by EydieMcGowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniale and Lisa plus the gentleman who worked on car
January 21, 2022

Since our recall battery replacement (Bolt 2019), I have called twice to ask some questions of importance to us relative to range with the new batteries. Each time, after about 15 minutes on line, I have b More

by SMACKAY1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chuck Richardson
January 21, 2022

Very unhappy with the service. I pay for an extended warranty one of the best ones and I still get charged $81 above and beyond that because it’s not an actual gym part it’s an aftermarket part. Your sa More

by Carmenpage43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Richardson
January 21, 2022

I was very happy with your service ,and Dennis Walters was very professional and helpful More

by JOHNCATONE615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2022

Danielle Herrick is a credit to your dealership. I was in and out in less than an hour for oil, filter and tire rotation. Outstanding! More

by SKULLHUNTER191
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Herrick
January 21, 2022

No major complaints. The staff and promptly service is what has me coming back each year. More

by TyYates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Saba, Jeff Scott, Rick Medico, Chuck Richardson
January 20, 2022

I have been happy with the service department at this dealership, the sales department was another story altogether. More

by J.FEIREFIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I bought the car 5 years ago, thankfully I don’t remember the salesman’s name.
January 20, 2022

Chuck was very helpful explained everything about what was wrong with the car and had it done quickly More

by shinyblueeyes2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
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