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DePaula Chevrolet - Service Center

Albany, NY

4.0
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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December 13, 2021

Great customer service always, I was timely accommodated and satisfied with the overall service provided More

by SKELLEYJ14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
December 13, 2021

Great service department, excellent customer care and great service 👍. Easy to work with and I felt like the price was reasonable. More

by TAYLOR516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
December 13, 2021

Always trying to jab you for something rear endWork done Always trying to jab you for something rear end Work done on my Malibe should have included a complete wheel alignment..... no .... we got it close . More

by ditchball
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2021

The entire Depaula team always takes care of me. Thank you all - especially Dennis Walters! More

by Trevahhhhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2021

Service was completed exactly when I was told to expect it to be done. Also liked the video showing the inspection. Excellent service overall More

by SMCCLURE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
December 12, 2021

Everyone is always very friendly, quickly acknowledges you when you arrive & can tell you what your warranties cover or not. I also appreciate that DePaula readily accepts all coupons & discounts to give More

by DCZUBAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Herrick
December 11, 2021

I've taken my car to DePaula since I got it there and have always been satisfied with the service. More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Catone, Chuck Richardson
December 11, 2021

I was very satisfied with the level of customer service and work performed on my vehicle. More

by BRIMMERJG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
It was a woman but I don’t remember her name
December 11, 2021

My car was dead, wouldn't even take a jump. I called DePaula and they had me tow it in. I was told that they were booked up for days and they weren't sure when they could even look at it. I explained More

by josmithdfd117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer
December 11, 2021

Customer Service at the different Service Teams is we’re DePaula separates them from their Competitors!! More

by LYLE64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
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