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DePaula Chevrolet - Service Center

Albany, NY

4.0
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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November 19, 2021

Not as competent Can't even put the correct amount of oil in 21 2500 gas Silverado collision center is not much better More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken in collision , Rick Medico
November 18, 2021

Chuck was very nice and put my mind at ease that I was getting the service I requested for my vehicle. He even squeeze me in when I did not have an appointment. More

by Rboswell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
November 18, 2021

The service is always excellent and efficient. The people are knowledgeable, friendly and customer oriented. More

by portialee2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Keville
Oct 05, 2022 -

portialee2 responded

Thank you

November 18, 2021

Very courteous and customer service rep Traci Perrigo. No surprises when we were done. I like that. More

by RAM51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Perrigo
November 18, 2021

My car was there for a long time, but I got a free EV battery. More

by ANGUSEAT
Recommend Dealer
Yes
Employees Worked With
Allanah Carpinello - excellent. , Alex Haynes, Chuck Richardson
November 18, 2021

I was misquoted an initial price, but I got good work done and it runs well now. I mostly enjoy the iService videos. I will continue to bring my car to DePaula to get it maintained, at least I know the w More

by LUCI.TAYLOR830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci
November 18, 2021

Chuck handled my repairs for my truck. He was fantastic. He wasn’t to pushing and very knowledgeable on my truck. I would suggest him to others cause of his great customer service More

by Mc833
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
November 18, 2021

All staff from check in to service were top notch. I really appreciated the video text provided to show me the under carriage of the truck and the issues at hand. More

by Bsyden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Keville
November 18, 2021

The guy helping me was very calm and easy to get along with. I greatly appreciated him. More

by CHRISHFREEMAN61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
November 17, 2021

Always top notch! Love the video taken by the technician! Couldn’t ask for better service! Thank you DePaula!! More

by Chvylady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Traci Perrigo and Danielle Herrick
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