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DePaula Chevrolet - Service Center

Albany, NY

4.0
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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November 17, 2021

Tracy took great care great experience I would highly recommend fast and friendly service thanks More

by Joemann911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy
November 17, 2021

Very helpful staff in service area. Incorrect price, but they adjusted bill to reflect what I was told when dropping it off More

by KEN_572002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Keville
November 17, 2021

The service recall was perfect and in a timely manner and on time when it was promised More

by JYOUNG05
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

My ChevyVolt needed a battery monitor, a part difficult to get because of global supply issues. I waited over 3 months for the car to be fixed. Rick,my service rep,did a great job keeping me informed throu More

by Kjbulko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
November 17, 2021

Poor service. Concerned with volume not customers. Do not follow customer directions that are written down. Paper work is tossed down in front of you to sigh and service guy walks away Service manager More

by ABAUTOCHKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager...., Bob Leonard
November 17, 2021

Brought my mother's car in for service as she was unable. Traci was prompt welcoming me and was able to get what I need done for my mother in a very timely manner. I would recommend Depaula auto group and Tr More

by Brookii2334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Traci
November 17, 2021

Arrived to a warm welcome and received an oil change and tire rotation. Quick service, friendly staff. Thank you! More

by Chvylady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

Friendly service was taken care of for oil change and tire rotation on a Saturday More

by SONCHO200946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

Professional from start to finish, knowledgeable and answered all the questions that I had. Excellent service. More

by cthenderson576
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

My experience was was excellent . Everyone was very friendly and cheerful ! Waiting area was very comfortable abd danielle who handled the paper work could not have been nicer !! More

by BRASSARDCAROL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle did the paper work I thought someone named Jeremy worked on the vehicle
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