2,184 Reviews of DePaula Chevrolet - Service Center
My ChevyVolt needed a battery monitor, a part difficult to get because of global supply issues. I waited over 3 months for the car to be fixed. Rick,my service rep,did a great job keeping me informed throu to get because of global supply issues. I waited over 3 months for the car to be fixed. Rick,my service rep,did a great job keeping me informed throughout the process. More
Poor service. Concerned with volume not customers. Do not follow customer directions that are written down. Paper work is tossed down in front of you to sigh and service guy walks away Service manager not follow customer directions that are written down. Paper work is tossed down in front of you to sigh and service guy walks away Service manager needs to go to customer relations school. They are expensive.... many mechanics quit because they do not like how they do service. Don’t go her for major repair. They wanted to do a fuel injection treatment... service guy could not explain what the service was because it is nothing but “make some money “ by adding a few fuel treatments Bad customer relationship and “give me your money” More
Brought my mother's car in for service as she was unable. Traci was prompt welcoming me and was able to get what I need done for my mother in a very timely manner. I would recommend Depaula auto group and Tr Traci was prompt welcoming me and was able to get what I need done for my mother in a very timely manner. I would recommend Depaula auto group and Traci in the service for sure. More
Arrived to a warm welcome and received an oil change and tire rotation. Quick service, friendly staff. Thank you! tire rotation. Quick service, friendly staff. Thank you! More
Friendly service was taken care of for oil change and tire rotation on a Saturday tire rotation on a Saturday More
Professional from start to finish, knowledgeable and answered all the questions that I had. Excellent service. answered all the questions that I had. Excellent service. More
My experience was was excellent . Everyone was very friendly and cheerful ! Waiting area was very comfortable abd danielle who handled the paper work could not have been nicer !! friendly and cheerful ! Waiting area was very comfortable abd danielle who handled the paper work could not have been nicer !! More