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DePaula Chevrolet - Service Center

Albany, NY

4.0
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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November 05, 2021

I have a customer for 20 years and always had great service. Dennis Walters service manager and Kevin McDermott service specialist are the best. More

by JimDecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McDermott
November 04, 2021

They asked me questions about my car problem, assessed the impact to the vehicle, and got me in the shop in a timely manner. Everyone was very helpful. More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
November 03, 2021

Tracey was very helpful. Laurie was kind and helpful when checking me in, service was fast and efficient!!! More

by ANGELARUMSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauryn Kucskar, Cade Saba, Gary Grimley, Jeff Scott
November 03, 2021

Absolutely awesome experience.. So extremely thankful the team found the issues they did and saved my family from what could have been a very bad incident driving my car. More

by lucaskids2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle , Jason Keville
November 03, 2021

Came in for oil change came out $950.00 charge. Ask for preventative maintenance check, never happen. More

by MTERWILLIGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Richardson
November 02, 2021

All the mechanics that I have dealt with or so nice and very helpful and explain everything that you asked them More

by MACH1134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sarafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Messick
November 01, 2021

The wait time was far better then I experienced before. the staff was pleasant and kept me informed. It was a very good experience to service my car at this time More

by RAPPAZZO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2021

We're very acomadating. Took care of everything I needed takin care of of. Kept me informed thru the whole process. More

by CMOORE0409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
October 31, 2021

DePaula is always there to help me with my car. Thank you for everything. You’re all awesome More

by jackiemom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
October 31, 2021

Oil change and tire rotation done very quickly. Arrived 45 minutes early and they took me right in and I was out in less than an hour. Quick, courteous service. More

by Richard Dufresne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
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