DePaula Chevrolet - Service Center

I came in without an appointment for an inspection and oil change and alignment. I was helped right away. Excellent service! I will definitely be back for my next service needs. oil change and alignment. I was helped right away. Excellent service! I will definitely be back for my next service needs. More

Poor communication: type of tire (summer vs all season) never indicated on printed estimate or verbally. I asked for OEM. Front tires installed are Michelin Pilot Sport A/S 3+. Rear tires installed are Mic never indicated on printed estimate or verbally. I asked for OEM. Front tires installed are Michelin Pilot Sport A/S 3+. Rear tires installed are Michelin All Season 4 ZP. Why the difference between fronts and rears? Tire pressures were as follows; FR 35, FL 36, RR 34 and RL 36. Why those pressures, 4 to 6 psi over car manufacturer's recommended psi on a high performance car and high performance tire, is troubling! More

I called 4 or 5 times to get an update on my service and was told I’d get called back and never did unfortunately I had to keep calling back hours later. was told I’d get called back and never did unfortunately I had to keep calling back hours later. More

The staff at DePaula Chevrolet were welcoming, efficient, and considerate. It was the type of personable service I remember from when I went to the same corner gas station for decades which I knew and trust and considerate. It was the type of personable service I remember from when I went to the same corner gas station for decades which I knew and trusted. More

Was treated with courtesy and respect when I went in for the service and on the phone as well. The waiting area was clean and comfortable and the video of my service was a nice touch. the service and on the phone as well. The waiting area was clean and comfortable and the video of my service was a nice touch. More

Alex was polite and straightforward. He got me started, contacted me when the diagnostic was complete, and helped me make an appointment to install the rear wiper motor when it arrived. contacted me when the diagnostic was complete, and helped me make an appointment to install the rear wiper motor when it arrived. More

Strong communication back and forth throughout the process. Video feedback during initial repair and diagnosis was great, and the interface used was great to communicate with the service lead (Chuck). process. Video feedback during initial repair and diagnosis was great, and the interface used was great to communicate with the service lead (Chuck). More

Brought my vehicle in for unscheduled service because I was having problems with it stalling out on me and it wasn’t in drivable condition. They took it in right away and gave me a ride in the courtesy shu was having problems with it stalling out on me and it wasn’t in drivable condition. They took it in right away and gave me a ride in the courtesy shuttle back to work and by that same afternoon they called me to tell me my vehicle was ready! I was very happy and was not expecting it back so quickly! Thank you 😊 More

Professional, friendly service. High degree of confidence in the work and rate. Remove the 25 word minimum. Feels like a school essay requirement. :) bla bla. confidence in the work and rate. Remove the 25 word minimum. Feels like a school essay requirement. :) bla bla. More

Laura and Alex took care of me when I explained i did not have an appt and was traveling the next day. They were very friendly and helpful. have an appt and was traveling the next day. They were very friendly and helpful. More