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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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August 06, 2021

Chuck is a true asset to the business. Had a transmission replaced under warranty. Kept me informed every step of the way. I could tell he was overwhelmed and somehow managed through it More

by Mike Merrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
August 06, 2021

Came in needing a key cut for our older Saturn. They offered us prompt and very courteous service, at a very agreeable price point. Definitely would use this dealer again for applicable service! More

by jistuart93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Mangano
August 06, 2021

Chuck was very helpful and knowledgeable. He helped me make decisions about servicing my vehicle that make the best sense for my warranty and situation. More

by CW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
August 05, 2021

Always great service. The staff is thorough friendly. Rick on the gold team gets me in and out on time. John C. great technician.. thanks More

by vanmail2@nycap.rr.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Plante, Mike Haynes, Rick Medico
August 05, 2021

I originally had taken my car to Mohawk Chevrolet in Malta and after my car being there twice and it still wasn’t fixed they installed a crank shaft sensor which didn’t fix the problem tried to get me t More

by CountryLove0727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
August 05, 2021

Alex Haynes, Gene Wetherington, and Brad Bierman were a maximum 100% professional and resourceful in carrying out the service I requested. Thank you so much! More

by rapidtransit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Wetherington and Brad Bierman, Alex Haynes
Aug 05, 2021 -

rapidtransit responded

Thank you again!!! <=0)

August 05, 2021

DePaula is professional and the staff is helpful and courteous. Also the waiting area is comfortable and clean. Would recommend to all my family and friends More

by Richmacmartin686
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2021

Thorough service x. X. C. C. X. X. D. X. D. X. X. X. X. X. X. X. X. C. C. C. X. X. X. More

by DSPINK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Haynes, Rick Medico
August 04, 2021

I will gave to you a five you are the best allways you resolve my problem I am happy to work with you anytime thank you More

by Olsabujari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

Very pleased with the service I received. It was prompt and efficient. I was kept informed every step of the service. I dealt with Alex Haynes. He was very professional and very pleasant. I would recomm More

by Cherylbarvoets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
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