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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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July 01, 2021

Very Pleased with the Service here at DePaula. Alex kept me informed on everything that was going on with my vehicle. I was also impressed on how quickly the repairs were completed and my car back to me. I More

by Eddy9175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
July 01, 2021

Excellent service and they keep you inform about your car and they finish at the time they tell you More

by MORRIS.WILLIAMS.JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney
July 01, 2021

Fast and friendly service. Had something happen on a Sunday and they took me in the next day no appointment and I had my car back by early afternoon More

by Ford01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
July 01, 2021

Things always go smoothly. The people are professional, courteous, and knowledgeable. I've been with DePaula for more years than I want to remember, and have no reason to expect that will change. More

by TJPETRONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kara DePaula , Gary Grimley, Jeff Scott, Alex Haynes
June 30, 2021

Quick and friendly service. My car was finished faster than anticipated which was awesome. Thanks for the great work. Will be back for service again More

by MEGHAN.C.MITCHELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
June 30, 2021

Very pleased with the service but to have to wait 9 weeks for repair parts was a bit much. It’s not DePaulas fault but just part of this crazy time we live in. Hat ‘s off to your parts manager he stayed on t More

by SSKOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Plante
June 30, 2021

A complete rip off. Been trying to get my bed liner but no one calls me back. The extended warranty is a joke. I’ll probably never buy a vehicle from Depaula ever again. More

by MSLATTERY87
Price
Recommend Dealer
No
Employees Worked With
Alex Haynes
June 30, 2021

Convenient location; good knowledgeable staff. They know their vehicles and how to service them. The staff that handled my check out was very helpful in applying rebate/reward dollars. More

by guy.riccijr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
June 29, 2021

I greeted by a. Courteous service attendant who was extremely helpful More

by BANKS1102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Keville, Mike Haynes
June 29, 2021

The sales and service departments are great. Always friendly, but professional. They haven't tried to upsell me on anything. No high pressure sales techniques. More

by DOLORES_GINGUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
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